ShareASale , 24 reviews
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The app does not transfer a datafeed from Shopify to Shareasale. That should be one of the main reasons for the app. Why does it not exist?
Technical issues are occuring with this app and data feed synch. Rather than attempt to resolve the problem, ShareASale tech support blamed silly issues such as having " characters in product descriptions for the bug and said I would have to rewrite all of them manually for their app to work. I keep asking for support and will follow up if they ever get back to me. Overall a bad app experience so far.
TOTAL CRAP APP. TOTAL WASTE OF MONEY. HOLD YOUR NOSE AND RUN AWAY!!!
NOTHING TO SEE HERE, MOVE ALONG ...
Thank you for letting us know that you were not having a great experience placing your program on the ShareASale platform. I've looked into your account and there are quite a few things which could be done to generate positive results. I want to make sure that you are aware of all of the training and support tools and educational materials we have available, including chatting with a member of our team to help you optimize your program. Just send an email to shareasale@shareasale.com and we can start the process to make your program a success!
Too much Joining Fee.
A good one, easy to apply, low platform fee but sometimes order can't be tracked according to our partner. But ok
We were willing to pay the fees. We installed the tracker. We went through all the pop up blocking. Could not get the "self service" set up wizard to pick up a sale. Support kept sending us form responses, would not get on the phone to screen share. Gave up. Installed a different app that was working in 8 minutes, required no browser manipulation, picked up our theme template, and was live with our existing affiliates in a day. This is just superbly outdated tech.
We apologize that you had a poor experience with our service team. Upon further review by our integrations team management, we noticed that you have Recharge installed on your site. Recharge uses a customized thank you page rather than the standard Shopify thank you page on recurring purchases and requires a separate tracking install. We do have a copy and paste coding plan that you can use to install tracking on your Recharge thank you page. If you ever consider working with us again in the future, we would be happy to put you in touch with a team lead to help finalize your install and ensure a more positive working experience with us.
The ShareASale app is excellent for driving revenue to your business. They are a great company to work with and I strongly suggest this channel to grow your brand. Retail E-Commerce...
Doesn't work at all. We have a ShareaSale account, but got an error upon trying to install the app to our store. Now the app seems to be installed, but the dashboard won't load. Just spins and spins. Reached out to ShareaSale support with no response.
So far so good. I like that the app automatically voids commissions for any fraudulent or canceled orders. Also, generates a data feed automatically for our affiliates from our Shopify store. Would be even better if ShareASale had a Klaviyo integration.
Interferes with my sales and the other applications, Not heard back from the customer support. lengthy sign-up and expensive plans that reveals at the end of the process. Very bad, not recommended