Shipandco

it's good but... their support is just email.

It would be nice if they could clearly put this on their website instead of having a new customer trawl through their website trying to find a solution.

If you have confidence that your email isn't going off into the nether to be ignored it makes you happy - turns out - they DO respond super quick- but I didn't enjoy feeling OMG here we go, no chat, no phone, just a contact form- I was delighted with the help I received btw and this app is a game changer

簡単に送り状作成・追跡番号・配送状況を連携できます。

ただ以下が気になっている点です。
- 複数のアイテム選択時などに、スプレッドシートのようにShiftを押しながらチェックをまとめてつけれる機能などがない。
- 配送指定日がランダムなタイミングでシステム側で入力されゆうパケットなど配送指定日項目が不要であるにもかかわらずエラーで１つ１つ修正せざるを得ないケースがしばしば発生する
- 配送方法のデフォルト設定ができず毎回手作業での選択になるため、配送オペレーションにて指定ミスなどが発生しやすい

上記などの伸び代があるため3とします。

We've been using this app for years already and it was really helpful to speedup our fulfillment process. We are still having some performance issues but I found a workaround (yes just a workaround) so we were able to continue using it. I reported the performance issue before but I was just told that it is NOT happening on their side and did not investigate further. I was using this app because I can make sure that the shipping address is correct, I can use the product types I listed on Ship&Co instead of the product names we used in Shopify so it will be easier for the Japan Post staff to understand what are the contents of the box.

However, they made a recent change wherein we can no longer register multiple product types with the same HS code. When I reported it, I was just told that "hopefully, you'll find some common description that will work for your items". I discovered this issue when I tried to clean up my registered product types on Ship&Co because I got an error when I tried to save them and all my changes were gone.

I hope someone can understand the issue we reported because I am already losing hope in this product.