Reviews (114)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline shipping processes, particularly through automation that reduces manual data entry and errors. It supports both international and domestic shipping, integrates seamlessly with multiple carriers and platforms like Shopify and Amazon, and offers features such as batch label printing and automatic tracking updates. Recent updates like scheduled carrier pickups have been well-received. Merchants also praise the responsive customer support team for quickly resolving issues. Continuous updates ensure it meets the evolving needs of merchants, enhancing operational efficiency and shipping logistics.

March 28, 2024

CSV出力などしなくてよいので使い勝手は良いです。安いアプリがあるので、比較すると少し高い気もします。今のところ、国内配送しか使わないので、使わない機能分低価格のプランなどがあるとうれしいところです。

KOREDE プロテインスープのパイオニア
Japan
About 2 years using the app
Ship&co replied June 21, 2024

使いやすいというご意見、誠にありがとうございます!Ship&coではご利用のプランよって機能を制限することは行っておりませんが、様々なニーズのお客様に便利かつ簡単にご利用いただけるよう、できるだけシンプルなご利用環境を提供したいと考えております。
ご意見やご質問などございましたら、お気軽にサポートデスク宛にお問い合わせくださいませ。今後ともShip&coをどうぞよろしくお願いいたします。

April 10, 2024

管理画面がわかりやすく、使いやすいです。

最近、日時指定機能も実装されたため、別アプリで日時指定を導入していたものもShip & Co.に一本化しました。
サポートに関しては、些細な質問でもスピーディーに返信・対応いただけるのでとても心強いです。
たまにタイムリーにタグが反映されないこともあるので、そこだけ改善されればさらに嬉しいです。

tet. online store
Japan
About 1 year using the app
Ship&co replied June 21, 2024

ポジティブなフィードバックをいただき、誠にありがとうございます!配達日時指定の機能についてもご活用いただいているようで、とても嬉しいです。
タグがShip&coに反映されない事例が散見されるような場合、お手数ではございますが、サポートデスク宛に詳細を添えてお問い合わせいただければと存じます。引き続きShip&coをどうぞよろしくお願いいたします。

May 31, 2022

Ship&co は、またベータ版のときから7年以上使っていますが、このアプリがないと生産力が著しく低下すると思っています!!
Shopifyのアプリは30以上入れて使っていますが、生産性コストでいうと、このアプリが一番高いですし、一度使ったらもう前に戻ることはできません!
海外のキャリア、国内のキャリアすべてに対応しているので、素晴らしいです!これからも愛用させていただきます。
迷っている方はぜひ利用されることをオススメします。

Japanny - Best Japanese Knife
Japan
Over 7 years using the app
Ship&co replied May 31, 2022

長年のご愛用、そして、とても素晴らしいご感想をいただき、ありがとうございます!
おっしゃる通り、日本国内、国外の主要運送会社を一括で管理できるサービスはShip&coだけなんです。
これからも皆様の発送作業効率を強力にバックアップするべく、進化をしてまいりますのでどうぞご期待ください!

May 26, 2022

We have used this app for several years now and it has been very beneficial in saving us time printing shipping labels. Having this one app allows us to print labels to various shipping couriers for our customers worldwide. I'm also very appreciative to the quick English and Japanese support available as well.

The Stationery Selection
Japan
Almost 7 years using the app
Ship&co replied May 26, 2022

Thanks for the wonderful review! We are glad that you are happy with our app and services. Our team will continue to work hard to make shipping task more and more easier for you🚀✨ Cheers!

February 21, 2024

思っている以上にサポートの対応が早く、初心者としては心強い部分があります。他のアプリはここまで早くありませでした。こういうのは初心者には重要な部分だと思います。アプリの性能も高く、インストールして損のないアプリだと思います。オススメです。

LAS GEISHA
Japan
3 months using the app
Ship&co replied February 25, 2024

この度はポジティブなフィードバックをいただき、誠にありがとうございます!便利かつ安心してご利用いただけるよう、今後もチーム一丸となって取り組んでまいります。
引き続きShip&coをどうぞよろしくお願いいたします。

April 18, 2023

The app is very well integrated with Shopify and other EC marketplaces, and makes shipping label printing very simple. Even with batch shipment. Saved me a lot of time. First time use is not easy but the support team is highly responsive.

Hariko
Japan
Almost 6 years using the app
Ship&co replied April 18, 2023

Thanks for your kind words and the 5-Star review! Ship&co works well with multiple ecommerce platforms and several shipping carriers. We're thrilled to hear that Ship&co label creation features helped you save a lot of time. Please don't hesitate to contact us again if you need further assistance. Happy to help! ✨

March 7, 2022

Ship&co became a must have for us. Shipping has never been so easy and you can quickly compare your best shipping option for each country. Thomas and shipandco support has always been responsive when We had trouble. It's definitely worth buying!

AKAZUKI
Japan
Over 4 years using the app
Ship&co replied March 8, 2022

Thanks so much for leaving such wonderful feedback. We are so excited to be part of your business success. Our team will continue to work hard to make Ship&co the best solution for you. Best wishes! 🎉

January 5, 2021

This app does everything I want it to do, and has saved me a great deal of time. The best thing about it is the customer service - they'll always been very responsive and helpful whenever I've had a question.

Japan Objects Store
Japan
Over 4 years using the app
October 30, 2022

I was looking for a way to automate label printing with possibility to integrate with local shipping company (in Japan) since I'm aiming at domestic shipping only. Mind you, I was really wondering how I would achieve that as ... then I found Ship&Co.
The app workflow is crystal clear, and documentation on how to use specific features is simple and straightforward. The integration with local shipping company (Japan post in my case) is flawless and convincing.
Icing on the cake, Thomas patiently provides advice and help every time I need it and in no time. It's a real pleasure working with him, and I mean it.
Now I have a way to print genuine Japan post labels in bulk with minimum efforts, while offering a solution to my customers to automatically get their tracking number from their account and shipping confirmation e-mails as well.
All in all, a very professional solution at a more-than-reasonable price. Definitely recommended to anyone in need.

Les Terroirs
Japan
About 4 years using the app
Ship&co replied October 31, 2022

Thank you for your touching note. We are more than happy that you are happy with our app and services. 🥳 We can't thank you enough for taking the time to share your feedback and reminding us why we do what we do.

Our team will continue to work hard to make Ship&co your best shipping solution. If you ever need further assistance, please don't hesitate to reach out!

Best wishes! 🎉

June 6, 2022

Very useful app! Works great and save us a ton of time and energy! The team is very reactive when there's a bug.

JDM Tsurikawa
Japan
About 4 years using the app
Ship&co replied June 6, 2022

Thank you so much for your 5-star review. We are more than happy to see you found Ship&co to be useful app for your online shop! In case of any questions, please always feel free to reach out to our customer support team. Happy to help!