Reviews (113)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline shipping processes, particularly through automation that reduces manual data entry and errors. It supports both international and domestic shipping, integrates seamlessly with multiple carriers and platforms like Shopify and Amazon, and offers features such as batch label printing and automatic tracking updates. Recent updates like scheduled carrier pickups have been well-received. Merchants also praise the responsive customer support team for quickly resolving issues. Continuous updates ensure it meets the evolving needs of merchants, enhancing operational efficiency and shipping logistics.

March 10, 2021

ヤマトの送り状発行システムで一人ひとりの顧客情報をコピー&ペーストするのは骨が折れますが、Ship&Coを使用することでその作業が省かれるので助かっています。配送追跡メールが自動送信される点もありがたいです。 2021年3月現在では国内向けの送り状一括発行機能が、日本郵便と佐川急便だけなので、今後ヤマトも加えていただけると嬉しいです。

Naturecan JP
United Kingdom
About 1 year using the app
October 3, 2018

Ship and coがなければ弊社のフルフィルメント作業は進まないと言っていいほど重要なアプリとなっています。

ラベル作成の機能はもちろんのこと、Shopifyとの連動性、透明性のある価格設定、サポートとどれも満足しています。

Kurasu
Japan
About 1 year using the app
April 15, 2018

Ship&co is super useful and caters to all our store's needs! The customer support is also very quick, friendly, and reliable, and always answer to our concerns no matter how large or small.

The only issues I have with the app are only minor set backs, and not anything that disrupts our operations too much. There is only one page of orders readily available on the top page, and any orders that would be on the 2nd page (or later) would have to be looked up manually via order number. Also, on Shopify the option to "Ship it with Ship&co" only automatically loads that order's page if the order can be found on the aforementioned top page of orders. If the order is located on the 2nd page or later, the order would have to be manually looked up.

But despite those two set backs, Ship&co works wonderfully, and saves us on hours of work which we would have to handwrite each label. We look forward to working with and using Ship&co for a long time.

Japancratestore
United States
12 months using the app
February 18, 2022

Super application qui permet de gagner beaucoup de temps dans l'administration des ventes/la gestion des commandes.
En plus de la praticité de la plateforme, le service client est très aidant et réactif ! Nous recommandons cette application à 100% :)
Merci Ship&Co

Sophie d'Agon
France
10 days using the app
Ship&co replied February 20, 2022

Merci beaucoup pour cette review sur Ship&co. Nous sommes heureux de vous aider pour les envois de vos colis Colissimo et DHL depuis la France.
Nous n'oublions pas vos requêtes pour faciliter encore plus la création des étiquettes.

July 14, 2019

納品書・送り状の生成がスムーズになり、業務効率化に役立っています。
特に海外発送分も同じ管理画面で一元管理できるので、受注確認〜発送連絡まで大幅に改善することができました。
窓口対応も早く助かっています。

FUGLEN COFFEE ROASTERS TOKYO
Japan
10 months using the app
May 24, 2021

サポートが早い。質問をすると割合早く連絡が来るので、安心感があります。
また、問題解決の方法の提示が分かり易いです。何度か連絡していますが、やり取りに関してサポート不足であったことはありません。丁寧にご教授いただいています。

AZUTO store
Japan
9 months using the app
June 28, 2020

The app itself helped us expand our shipping methods. The developers are extremely quick to respond, and very helpful.

Animate International
Japan
9 months using the app
March 22, 2018

I recently moved to Japan to start my own business and have been using Ship&Co for about 4 months now. So far, it's been a HUGE help getting me started as I'm able to easily print out shipping labels super quick, which saves me a TON of time.

They're also really good about listening to feedback and fixing issues. There's a few times where I encountered some small bugs and/or problems and they did a good job of resolving them quick.

Really happy to use this app. :)

Tokyo Kawaii Club
Japan
8 months using the app
June 28, 2021

Really amazing app, save us lots of time creating shipping documents. Workflow is a charm and their support is quick and helpful. Definitely worth a try !

Beyond Object
United Kingdom
7 months using the app
Ship&co replied June 28, 2021

Thank you so much for your review. We are happy to help you shipping your wonderful products to the world.

Edited January 17, 2022

ゆうパック・ゆうパケットの送り状作成に利用していますが、簡単に短時間で操作できるのでとても助かっています。ぜひ今後の改良として、ゆうパックの送り状がA4の1シートに上下2件分印刷できるようにしていただけるとありがたいです。期待しています!

FÖRNE
Japan
5 days using the app
Ship&co replied January 17, 2022

早速レビューをいただきまして、ありがとうございます!
ゆうパックの送り状印刷時の仕様に関してのご要望、承りました。改善できるか検討し、今後のアップデートの際の参考にさせていただきます。
また、お気付きの点などありましたら、お気軽にお知らせくださいね。