shipcloud App

Name: shipcloud App
Brand: shipcloud GmbH
Rating: 3.3 (13 reviews)

Free to install. Additional charges may apply.

Rating (3.3)

Reviews

Developer

shipcloud GmbH

App preferences - return label slip inside the parcel or not

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

October 23, 2015

Languages

German and English

shipcloud provides a simple and uniform interface for all relevant eCommerce shipping carriers.

shipcloud is your shipping service provider and empower your shipping with: DHL, DHL Express, UPS, Deutsche Post, DPD, Hermes, Post AT, Post CH, GLS, GO!, ANGEL, Asendia, PARCEL.ONE, FedEx, and many more. From standard shipping, express delivery, tracking to returns, shipcloud supports you with your complete shipping process from Germany. You can also benefit from the attractive shipcloud business rates for DHL, UPS and DPD.

Interface to DHL, UPS, DPD, Hermes, Post AT, GLS, GO!, PARCEL.ONE and many more.
Print labels: integrate your own contracts and/or use our shipping conditions.
Individualised tracking page and automated emails in your design.
Returns management: own returns portal or place return label in parcels.
Plus multi-location shipping, batch processing, shipping across customs borders.

Pricing

External charges may be billed by shipcloud GmbH separately from your Shopify invoice. Learn more

Free to install

External fees may apply. These fees are invoiced by shipcloud.

Free to install

External fees may apply. These fees are invoiced by shipcloud.

All charges are billed in USD. See all pricing options

13 reviews

Overall rating

3.3

Counts per rating level

54% of ratings are 5 stars
7
15% of ratings are 4 stars
2
0% of ratings are 3 stars
8% of ratings are 2 stars
1
23% of ratings are 1 stars
3

March 23, 2022

Gute App mit vielen Einstellungen. Funktioniert reibungslos. Bei eventuellen Problemen ist der Support super und vor allem Schnell! Als Tippan den Entwickler: Eine Erläuterung zum Update wäre hilfreich, so dass schnell auf "neue" Probleme reagiert werden kann.

Abrahams Feine Fischkost | Handveredelt

Germany

5 months using the app

shipcloud GmbH replied March 24, 2022

Hallo, vielen Dank für Ihre gute Bewertung. Wir freuen uns, dass unsere shipcloud App reibungslos bei Ihnen zum Einsatz kommt. Ihr tolles Feedback zu unserem Support geben wir sehr gerne weiter.

Wir bedanken uns auch für Ihren Hinweis zum Livegang unserer neuen shipcloud App für Shopify. Im Februar hatten wir Ihnen hierzu eine E-Mail mit weiteren Informationen zukommen lassen. Gern würden wir erfahren, welche weiteren Erläuterungen für Sie ausschlaggebend gewesen wären. Ihr weiteres Feedback können Sie gern via E-Mail an support@shipcloud.io mit uns teilen.

Beste Grüße
Ihr shipcloud Team

Edited June 11, 2020

After receiving an email from ship cloud and changing a few settings it seems that the app is working at the moment and we appreciate the help.
I look forward using this app which will help the process of creating shipping labels

tattooflashcollectiveeurope

United States

Over 2 years using the app

shipcloud GmbH replied June 10, 2020

Hi Johannes,
thank you for your feedback.

Of course we always intend to answer asap, usually within one day.
Your email has been answered within two days, due to a currently high amount of tickets, for which we apologize.

As we've explained to you in ticket #74495, the reason for the app not being able to create the label was because of the settings you have made in the backend. Unfortunately it is not possible to create customs forms for shipments to EU countries and therefore the app declined the whole label. If you remove the setting "Generate Customs Form" you should be able to create a label for the Netherlands.

If you need further help, please let us know!

Best regards,
your team from shiploud

May 3, 2016

Christian is a great person, very pleasant to work with. Unfortunately, this app connects you with Shipcloud, another company, which does not have any client service, at least one which could be considered one - in this century. For instance, I created a DHL label, and wasn't able to delete it from my profile in Shipcloud. Despite my inquiries, Shipcloud charged me for that unused postage mark and stopped to answer to me...Shipcloud simply ignores clients!

New Collagen

Germany

3 months using the app

Edited July 21, 2020

Super schnell integriert und funktioniert von Anfang an reibungslos. Wenn trotzdem mal eine Frage aufkommt, ist der Support super und regiert sofort.

Pressbar GmbH

Germany

Over 4 years using the app

July 22, 2020

Macht, was sie tun soll. Der Support ist bei Fragen auch immer schnell erreichbar & sehr hilfsbereit.

Einziger aktueller Nachteil, den man beachten sollte, falls es für einen relevant sein sollte: Man kann Sachen nur von einer Location aus mit dem Connector shippen.

Nerdy Terdy Gang

Germany

About 4 years using the app

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