ShipHero Inventory & Shipping

ShipHero Inventory & Shipping

by ShipHero

The complete inventory, order management and shipping solution

4.8 of 5 stars(89 reviews)

Built To Scale

Everything you need to run your entire fulfillment operations, from inventory, order management, picking/packing/shippin, returns & reports.

Reduces Your Shipping Costs

Simultaneously, connect to multiple carriers & rate shop the cheapest possible rate to deliver it to the customer by the expected date

Run a Fearless Warehouse

ShipHero’s mobile app puts operations in your hands. Every movement of your orders & inventory is tracked in real-time. No surprises!


About ShipHero Inventory & Shipping

ShipHero is a complete WMS/OMS solution.

Highlights

Complete cloud based solution that works in your web browser, with the best mobile app for ios devices that allow your team to work in the warehouse. * Inventory synchronized across all of your connected sales channels. * Automation rules reduce manual tasks and make your team smarter. * Batch order processing on mobile and desktop means orders fulfilled faster. * Use barcodes for products, locations, boxes and commands - no other software needed. * Ship rate quoting always ensures you get the cheapest shipping option for each order. * Purchase order management to help you replenish stock from your vendors. * Returns management allows your customers to generate returns. * Reporting helps you understand everything from how much you’re spending on shipments, sales history, inventory changes and even team performance. * Ready to go with Amazon and Amazon FBA.

All inventory managed in one place

  • Ensure accurate inventory counts with tracked changes and cycle counting.
  • Set barcodes, pick and overstock locations, vendors and customs information.
  • Set dimensions and weights to simplify pack & ship tasks.
  • Make changes in bulk.
  • Create and manage kits.
  • Manage inventory across different warehouses, set rules for allocation.
  • Reporting that give you insight to inventory changes, sales history, stale inventory, cost of goods.

Faster and smarter order fulfillment

  • Automation rules allow you to reduce repetitive tasks, and get very creative with orders
  • Identify and easily merge orders that can be merged and save on shipping.
  • You won’t find an easier and more powerful app to batch pick and ship orders ready to go with barcode scanning and voice picking.
  • Walk less. ShipHero figures out the most efficiently picking routes so you can save the footsteps.
  • Manage order priority, grouping, holds or let automation do that for you.
  • Know in real time what’s happening with any order.
  • Barcodes help you avoid errors, and it’s all built in.

Shipping

  • Use automation to set shipping methods based on weight, line items, customer, shipping destination and more.
  • Let Ship Hero figure out the cheapest shipping label for each order.
  • Send your customer shipping confirmation and tracking info when orders are shipped.
  • View reports on shipments, know what carriers and options are being used and cost.

Additional Features

  • Kitting
  • Advanced cycle counting
  • Purchase order management
  • Automation rules
  • Easy, self-generated customer returns
  • Produce barcodes and leverage barcode scanning
  • Team activity and tracking
  • Merged Order Notifications to save money

Integrates with

  • Amazon,
  • USPS,
  • BigCommerce,
  • Cratejoy,
  • eBay,
  • Channel Advisor

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Support

Pricing

External Charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Startup Business

$499/month

$99 per month per additional user

  • Includes 2 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Single-Item Batch

Small Business

$799/month

$99 per month per additional user

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Single-Item Batch

Enterprise

$1,700/month

$99 per month per additional user

  • Included 15 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Dynamic Slotting Available

ShipHero for 3PL

$999/month

$99 per month per additional user, $29 per connected store

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • Free API Access

  • Batch Pick & Pack

  • Unlimited Clients at no charge

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 89 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    1% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (4)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Fendrihan

Lately, we had a lot of issues with their app. They tend to push updates that are not fully baked and this creates a lot of problems for us. Also, their service for serious issues got worse. Their new assistants are very nice, but not very knowledgeable of technical issues and it's easier to get an appointment with the Pope than getting one of their "engineers" to look at the issues. Finally, their updated iPad app is actually more difficult to use and provides less information to pickers. I guess they got bigger and a certain arrogance, typical for coll tech people, starts to set it.

Westside Barbell

We switched over to Shiphero from Shipstation in March of '17 and we couldn't be happier. We switched over initially because we needed our pickers to have the ability to scan products - we had lots of issues with shipping the right item wrong size previously. After the adjustment period when people are learning the software and forcing it to do things it is attempting to stop, everything runs smoothly. It integrates seamlessly with Shopify which has been fantastic, one thing we wished there was Quickbooks integration but we've found a decent piece of software called Softcookies to handle this. The Shiphero staff has been quite professional and expedient when answering questions or fixing any problems we've come across and have made the transition and continued use of Shiphero to be nothing short of wonderful!

93brandau

If your store does over $10million a year in revenue, talk to ShipHero. They are the kings.

A few things I love about ShipHero

It's an all-in solution including inventory management, cross-channel syncing, returns management, order management and shipping including built in barcoding and integrations with the shipping carriers.

Scale. ShipHero can handle those sale days when you do 10,000 orders in a day with no sweat. If you go through the list of the 25 largest Shopify stores, several use ShipHero. If you're big, no one can compete with ShipHero.

Reliability. The system works and you don't have to deal with things not working or going slow all the time.

It's powerful. Automation rules, multi warehouse support including routing between multiple of your own facilities and outside 3PLs (those 3PLs have to be using ShipHero, and a ton are). The ability to set permissions for different users. Auditing so you know who did what when. And I'm sure I'm missing a bunch of other points.

The integration with Shopify is awesome, syncing details on returns, refunds, products and order.

And maybe best of all, the team knows their stuff and will get you onboarded and set up.