ShipHero Inventory & Shipping

ShipHero Inventory & Shipping

by ShipHero

The complete inventory, order management and shipping solution

4.5 of 5 stars(120 reviews)

Focus on Growth

Everything you need to run your fulfillment operations from inventory, order management, picking/packing/shipping to returns & reports.

Reduce Shipping Costs

Simultaneously, connect to multiple carriers & rate shop the cheapest possible rate to deliver it to the customer by the expected date

Run a Fearless Warehouse

ShipHero’s mobile app puts operations in your hands. Every movement of your orders & inventory is tracked in real-time. No surprises!


About ShipHero Inventory & Shipping

ShipHero is a complete WMS/OMS solution.

Highlights

Complete cloud based solution that works in your web browser, with the best mobile app for ios devices that allow your team to work in the warehouse. * Inventory synchronized across all of your connected sales channels. * Automation rules reduce manual tasks and make your team smarter. * Batch order processing on mobile and desktop means orders fulfilled faster. * Use barcodes for products, locations, boxes and commands - no other software needed. * Ship rate quoting always ensures you get the cheapest shipping option for each order. * Purchase order management to help you replenish stock from your vendors. * Returns management allows your customers to generate returns. * Reporting helps you understand everything from how much you’re spending on shipments, sales history, inventory changes and even team performance. * Ready to go with Amazon and Amazon FBA.

All inventory managed in one place

  • Ensure accurate inventory counts with tracked changes and cycle counting.
  • Set barcodes, pick and overstock locations, vendors and customs information.
  • Set dimensions and weights to simplify pack & ship tasks.
  • Make changes in bulk.
  • Create and manage kits.
  • Manage inventory across different warehouses, set rules for allocation.
  • Reporting that give you insight to inventory changes, sales history, stale inventory, cost of goods.

Faster and smarter order fulfillment

  • Automation rules allow you to reduce repetitive tasks, and get very creative with orders
  • Identify and easily merge orders that can be merged and save on shipping.
  • You won’t find an easier and more powerful app to batch pick and ship orders ready to go with barcode scanning and voice picking.
  • Walk less. ShipHero figures out the most efficiently picking routes so you can save the footsteps.
  • Manage order priority, grouping, holds or let automation do that for you.
  • Know in real time what’s happening with any order.
  • Barcodes help you avoid errors, and it’s all built in.

Shipping

  • Use automation to set shipping methods based on weight, line items, customer, shipping destination and more.
  • Let Ship Hero figure out the cheapest shipping label for each order.
  • Send your customer shipping confirmation and tracking info when orders are shipped.
  • View reports on shipments, know what carriers and options are being used and cost.

Additional Features

  • Kitting
  • Advanced cycle counting
  • Purchase order management
  • Automation rules
  • Easy, self-generated customer returns
  • Produce barcodes and leverage barcode scanning
  • Team activity and tracking
  • Merged Order Notifications to save money

Integrates with

  • Amazon,
  • USPS,
  • BigCommerce,
  • eBay,
  • Channel Advisor,
  • SPS Commerce

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

For Brands

$1,850/month

$150 per month per additional user, $29 per additional store connection

  • Includes 5 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Single-Item Batch

For 3PLs

$1,995/month

$150 per month per additional user, $29 per connected store

  • Includes 5 Users

  • Unlimited Orders

  • Multi-Warehouse

  • API Access

  • Batch Pick & Pack

  • Unlimited Clients at no charge

Enterprise+

$2,750/month

$299 per additional user, $39 per additional store connection

  • Includes 5 Users and 10 Store Connections

  • Unlimited Orders

  • Multi-Warehouse

  • Batch Pick & Pack

  • Account Manager

  • Quarterly Business Reviews

  • SLA

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.5 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
    (3)
  • 3 of 5 stars
    3% of ratings are 3 stars
    (4)
  • 2 of 5 stars
    3% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (5)

Most recent reviews

Little Bipsy Collection

The shipping of orders is amazing - inventory management is horrible it always oversells inventory and the API with Shopify is not working currently. The customer service people are nice but it takes so long to get tech support help when we have urgent issues. (you can pay extra to have support, but why pay for tech support when the product should be working) You also must pay $99/user if you are on the basic plan. We have lots of packers and this is not ideal especially when you're paying for a service that only works 25% of the time. Hoping for improvements but until then I am shopping around for new systems. Also I will mention that when I recently spoke to support he was so nice and I told him my frustration was with the system and not him and he said "yes we get a lot of angry customer calls". Not impressed.

Developer reply

August 28, 2020

Hey Taylor,

Nicholas here. Disappointing to read we're missing the mark for you and your team. I've spoken with support to get an understanding of what we're tripping up on - expect a personal reach out from Jen shortly so we can get back on the right track.

Waldo's

Great app with an outstanding onboarding process and immediate results. Fully recommended.
We're a large Mexican retailer that recently launched its e-commerce. Since launch day the achieved volume was much higher than anticipated. Our legacy systems were incapable of communicating with Shopify, so the picking, packing and shipping was done manually. Errors and late orders were growing out of control.
After we spoke to ShipHero of our situation, we were able to launch the app within a week and completed the onboarding process in less than a month, with extraordinary results. No more picking mistakes or late orders.
We're ready to continue growing.

HCC Tactical

I originally wrote this review under the wrong app. Wanted to put it in the correct place. Overall we have been relatively disappointed with this product. It is extremely powerful but is missing basic functionality that can make it or break it for your company depending on your business model. We operate with a lot of backorders, when stock comes in and is processed in for receipt, we need our oldest orders (customers who have been patiently waiting) to get their items first. The ship hero system randomly decides where to allocate it with no ryme or reason. It generally will skip tons of older orders and allocate it to newer orders; it will randomly give a couple to a bigger order and skip the rest, it just doesnt make any sense how it works. In many cases it will remove allocation from someone that has been waiting and give their products to other people. The system just simply needs to work where it allocates stock to the oldest orders first, if the user chooses to move an order up to a higher priority then they can do that themselves. If it wasn't for this constant struggle we are having with this allocation fiasco we would give it five stars.

Developer reply

July 29, 2020

Sir Michael - tough write up, but appreciate the honesty and time to let others know.

Specifically, what you need with the order allocation feature goes beyond what we currently have. We've talked directly, so you'll be the first to know when we've made additional features for order allocation that works for you.

In the meantime, our team has your back, and we'll continue adding and improving. Appreciate your business and being part of your success. We will get there 💪