ShipHero Inventory & Shipping

*What do you like best about ShipHero?

Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.

* What do you dislike about ShipHero?

Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements.

In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..

I have had the pleasure of working with ShipHero for the last year and I can confidently say that their product and services exceeded our expectations. From their exceptional team members to their commitment to delivering high-quality results, ShipHero has consistently proven to be a valuable partner for our warehousing and fulfillment solution. We look forward to continuing our partnership with ShipHero and are excited for the new features yet to come!

Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management