- The tools you need to run your e-commerce operation.
- More than just software, we'll help you understand how to be successful in managing your operation.
- Chat with the ShipHero team and schedule a demo.
Your Warehouse, Saved.
You know your product. You know your customer. ShipHero's platform & the ShipHero team empowers you to run your operation without the need for separate apps.
Key ShipHero Features
Smart Shipping
- Use your multiple shipping carriers, with rate quoting for each label generated.
- Ship a single order or many orders by batch using your desktop or mobile devices.
- Bulk ship many orders quickly that contain the same items.
- Ship how you want to, with customized rules and shipping methods.
- Take advantage of barcodes, no need for additional software.
- Know who shipped every order. Know what every member of your team is doing with activity tracking that helps you quickly know your best workers, or who are making mistakes.
- Generate Pre-paid Shipping Labels in bulk.
Maximized Productivity
Get more done with less. ShipHero helps customers ship 5,000 orders per day with 4 employees, with other customers routinely shipping 10k orders per day. Take advantage of the features that improve your team productivity that include:
- The live Dashboard allows you to instantly know at-a-glance what is happening with your orders and inventory.
- Orders are automatically prioritized by required ship date, helping your team to avoid late orders.
- Batch Picking allows you to pick and pack many orders at once, with smart prioritization that minimizes walking distance for your pickers.
- Assign specific roles to your warehouse team by separating your picking and packing. Every action of your team is tracked and reported for you to continually optimize productivity.
- Barcodes help with speed and accuracy. ShipHero provides barcode generation, printing and scanning without requiring additional software.
- Voice Picking means less tapping and typing, and more picking and packing.
- Create your own Automation Rules to quickly set order details as soon as the order is received.
- Customer Service will love the ShipHero returns features that allow your customers to generate their own returns.
Always Accurate Inventory
ShipHero manages your inventory across your connected sales channels. No matter if you have 10 SKUs or millions of SKUs with custom variants. ShipHero helps our customers big and small to accurately manage inventory and track any changes.
- Use Kits to quickly group your products and sell as bundles across your sales channels.
- Always have accurate details on your products, with the flexibility to control reserves and sell aheads.
- Purchase Order management means you can easily create, edit and receive inventory directly into your warehouse.
- Powerful Reporting allow you to generate reports on inventory changes, inventory variance and stale inventory, so you can make smarter decisions on the products you sell.
- Quality Assurance is built into every feature, which means you can operate faster with zero errors. ShipHero will help your team avoid simple mistakes that can cost money and customers.
- Cycle Counting helps you avoid disrupting your business. Now you can count stock while processing orders, and with full reporting features, always know what is happening with your inventory updates.
Optimized Order Management
The most critical part of your business is making sure you can get customers their orders out the door, accurately and on time. Millions of orders have been shipped using ShipHero by thousands of warehouse team members.
- Orders are automatically prioritized by required ship date, helping your team avoid late orders.
- Quickly manage invalid addresses and fraud alerts with features to help validate addresses and flag an order with a Fraud Alert if invalid payment information is detected.
- Handle single package or multi-package orders with ease.
- Enable your team to effectively communicate questions or issues with orders directly within ShipHero, connecting your warehouse team with your customer support and sales teams.
Fulfillment By Amazon
No matter if you’re currently selling on Amazon, or plan to in the future, ShipHero allows you to connect directly to your Amazon sales channel.
- Instantly know your FBA inventory levels.
- Generate and track your FBA Sales reports, by individual SKU or across your entire inventory.
- FBA restocking is now easy, with direct FBA restocking available directly from your warehouse.
- Stop paying those additional Amazon fees. ShipHero generates 2D FBA restock barcode labels on your FBA boxes.
Features Our Customers Love
Since first being available for Shopify in 2014, ShipHero has helped hundreds of customers big and small drastically improve their operations. Our mission is to give you the tools to optimize your operations, in a single, easy to use platform.
- 99.9% uptime and reliability means you can have the confidence to know your operations can run without downtime.
- Stella Customer Support that’s there to help and assist. You can talk directly with customer support using our online chat, where we get to know you and your needs.
- Growing documentation, help and best practices guides available in the ShipHero Help Center.
- ShipHero enables you focus on growing your business, with a platform that allows you to customize your operations to suit your needs.
- No matter what you’re trying to accomplish, ShipHero gives you extensibility to solve your operational problems. From customizable rules and workflows, to integration with the ShipHero API.
Get ShipHero Now
You can start using ShipHero right now. We provide a 30-day money back guarantee, providing you the opportunity evaluate and use all the features of ShipHero for your business, with the help of our team who will work with you every step of the way. Get Started.
- Alternately, if you want to learn more about how we help businesses big and small get control of everything that happens with inventory and orders once sales are made, you can explore our videos and Help Center.
- Finally, we know your business is unique. ShipHero has guided many unique customers drastically improve their operations. Quite often, this process begins with your specific questions about how ShipHero could solve your specific business needs. You can request a demo, where a solutions team will work with you to understand your goals, and detail how ShipHero can help you achieve them.
ShipHero Inventory & Shipping reviews
We've been using ShipHero for over 2 years now and we can't imagine running our warehouse without it now.
ShipHero have increased our pick & pack efficiency and allowed us to easily scale and grow our business. Their reporting functions also help us better forecast our inventory needs.
Their support is absolutely amazing - extremely helpful and almost always responding within minutes. I would go as far as saying that ShipHero has the best customer support out of any app or SaaS product we've used.
I would have no hesitation recommending ShipHero to any growing eCommerce business.
My business never got this app to work. We had some costly mistakes due to using this app; however, we did receive support. Eventually, it started feeling like they were avoiding us and we felt like we were being a pain to them. After 30 days of trying to get this app to work, we finally gave up and they gave us our money back.
We are a growing shop and were using Shipstation's built in inventory (which is great in the beginning). After trying Shiphero, we are thrilled and haven't looked back. Picking and packing is faster; receiving POs is a breeze. The staff is quick to get back and often replies at night and on the weekends.
Shiphero is a definite winner.
Having used Shipstation, Stitchlabs and several others before ShipHero, I cannot recommend ShipHero more highly.
ShipHero is a complete system for running your ecommerce operation. It is powerful, the system is fast and it's reliable and accurate.
Even if you're just starting out, start with ShipHero and grow into the features, you'll be glad you did.
Nicholas, Aaron, Martin, Adam, Anthony and many others from the support team: Thank you. Integrating a system like Shiphero requires a lot of support and patience, and those guys are effortless on explaining every question and solving every problem. We exchanged over 100 e-mails in 30 days of trial and I'm confident that Shiphero is going to be a partner for my business for many years to come.
Our team has been working for the past 2 months to take a business online within a 3 month period for approx. 10,000 items. The team at Ship Hero is very responsive to our questions about picking logic, shipping labels, and process development for requirements such as returns and order cancellations. Josef, in particular, is quick to understand our questions and provides fast responses and recommendations to move forward, In cases where our needs required customization, we were presented with options and associated costs. Ship Hero has a nimble team who jumps in and contributes to quick solutions in our race to go to market. Much appreciated.
ShipHero patiently worked with us to move from a fulfillment center into our own warehouse and distribution center. The app and software are fantastic and have allowed us to streamline picking, packing, receiving, purchase orders, warehouse management, inventory control and all the other important processes that go into running an online business today. The system is easy to use and employees were able to learn how to use it within minutes. The best part about the app though are the people that support us and the fanatical support they offer. They're super quick to resolve any issue we have. If you're looking for an app to streamline your entire online business, give ShipHero a try!
We've been using ShipHero for the last few years to manage our operation. We used to be on a custom cart and now are on Shopify Plus. We're a fairly large operation, with several large stores in New Jersey as well as https://www.winechateau.com/
ShipHero is a full solution for the backend of our business, including of course shipping, inventory and receiving, but also inventory value reports, purchase order generation and returns management. Using ShipHero with barcode scanners has made a huge difference in the efficiency and accuracy of our operation. ShipHero is dependable and reliable. I highly recommend ShipHero to anyone on Shopify or Shopify Plus!
We've been using ShipHero for over 6 months and have had a few issues, but their customer service and tech support has always been very responsive and worked us thru any issues. We also like the fact that it updates inventory almost immediately between Shopify and then to our other channels. The iPad app is very useful for doing cycle counts, pick and pack online orders and managing inventory overall. We would highly recommend them to anyone looking for a comprehensive inventory management system for their multi-channel business.
I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.
