ShipHero Inventory & Shipping

I'm extremely happy with our decision to implement ShipHero as our warehouse management solution. From the very beginning, the implementation process was well-organized and enabled us to launch on-time and within budget. The team at ShipHero was incredibly knowledgeable and supportive, tailoring the software to our specific needs and ensuring a smooth transition.

One of the most impressive aspects of ShipHero is its flexibility. Our warehouse environment is complex, with a wide range of products, storage configurations, and unique processes. This software is adapting to our unique requirements, preparing us to optimize our operations and increase efficiency.

The user-friendly interface and intuitive features have made it easy for our team to learn and adopt the software. We expect to see significant improvements in inventory accuracy, order fulfillment speed, and overall productivity in the next few months. I highly recommend ShipHero to businesses looking for a reliable and adaptable warehouse management solution.

Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management

*What do you like best about ShipHero?

Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.

* What do you dislike about ShipHero?

Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements.

In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..

Our company just finish on-boarding with Alissa who is the Senior Solutions Specialist. She is an all-star! We have gone through on-boarding with other programs that our company used previously and this is by far the best experience that we have ever had. Alissa is very knowledgeable, patient and genuinely kind. We were sad once our on-boarding process ended because we wish that we could continue working with her!

Ship Hero has been the best system that we've been able to find for our company. Alias mapping SKUs, assembly bundles and other kits have been a breeze to set up and manage. Dynamic inventory has been a huge change to our system but it has truly helped us grow and track inventory more efficiently. Integrations with Amazon and Shopify work very well. Inventory adjustments push almost instantaneously to our sales channels. We are very happy with our experience so far. We only wish that Ship Hero had a manufacturing function so that we could use the program for all of our needs!

Responded way quicker than I thought! Service was really helpful and easy to follow!

I am speaking to all of my fellow Shopify store owners in order to confirm that the hype is real. ShipHero came highly recommended and they have absolutely lived up to their 5-star reputation. ShipHero makes managing the most important aspects of your business efficient and easy while also providing an unbeatable platform to process your daily orders. ShipHero is constantly releasing new and useful features and because it is a cloud-based software, I instantly have access to these new features with no additional fees. If you sell through multiple vendors there is no doubt in my mind that this is the inventory management software for you. Like clockwork throughout the day, ShipHero quickly imports all of our orders from all of our vendors across the web. Most importantly, their customer support is extremely attentive and helpful.

We instantly fell in love with ShipHero because it is a perfect one-stop solution to managing your own warehouse. From inventory tracking to label printing, ShipHero does it all. This keeps our tech stack simple and efficient. Our team can all easily work together in one piece of software as opposed to siloing data in various places. And most importantly, the customer support is great via phone or chat.

- NICE LAUNDRY

These guys are the best! Important to a system like this is fast help and service to get you up and running, and they deliver better than any other place I've worked with. It will keep your product/orders flowing as expected. Always innovating and improving from user feedback.

We've been using ShipHero for over 2 years now and we can't imagine running our warehouse without it now.

ShipHero have increased our pick & pack efficiency and allowed us to easily scale and grow our business. Their reporting functions also help us better forecast our inventory needs.

Their support is absolutely amazing - extremely helpful and almost always responding within minutes. I would go as far as saying that ShipHero has the best customer support out of any app or SaaS product we've used.

I would have no hesitation recommending ShipHero to any growing eCommerce business.

I've had a few pain points with ShipHero but overall the experience has been very positive. The highlight for me has been their customer support team --- they offer live chat support and almost always reply within minutes, with a dedicated rep that's super knowledgeable about the platform. I've found a lot of apps within the Shopify store that have offered excellent CS support, but it's hard for me to think of one better than ShipHero so far.