Reviews (155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.
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In addition to completely revolutionizing our order processing on the day to day, it really helped us make sense of restocking and employee monitoring. The team as bent over backwards to help us integrate, and has had very open ears to feedback for future features.
I don't see how any Shopify store can function efficiently without Shiphero.
Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.
Super app makes handling several online stores super easy. Picking and receiving a purchase order is super magical! This app is working very well. Customer service is great.
Need to make better ->
- Not easy to update product data (CSV) - you think that you can update all product data with one CSV download? No that's too easy! There is 3 different CSV needed to download. Update cost, Update ...
Woohoo! It's a pleasure to work with you and your brilliant team. Noted on the feature suggestions and improvements - we're working hard everyday (we kind live and breath ...
ShipHero has been an excellent next step for us as our company rapidly grows. Most notably, the customer service they provide is top-notch. Brett Oliveira, Mike Azimi, and Cathy Galvis all were fast to respond and incredibly helpful throughout the whole process. Migrating to this app was a big task and they made it easy and painless! Even after just a few weeks, we're already starting to see huge ...
Thank you for leaving such a wonderful review - and for calling out Brett, Mike and Cathy! We agree that they're pretty super! We hope that our partnership together brings ...
Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.
ShipHero to the rescue. The app has a great UI, which makes it super easy to train our employees to use the new system. Our onboarding specialist was super helpful and a blast to work with. I will say it does seem like sometimes they will push new updates and sometimes those updates can cause the app to act a little buggy. Their support is good and they normally will have a fix or solution that ...
Hello YoungLA!
Thank you for leaving such an awesome review. We're so glad that ShipHero has been such a benefit to your warehouse and your team. We appreciate the feedback ...
This review is primarily for the ShipHero 3PL software. Before moving to ShipHero, we were fulfilling 5K+ orders/mo very manually—no SKUs or inventory tracking, manual 3PL billing for other brands we fulfill for etc. We evaluated several 3PL solutions to help us scale fulfillment our own brands, as well as build out a new warehouse to grow our 3PL company. We finally settled on ShipHero because ...
Hello!
Thank you so much for sharing your experience about working with ShipHero. We're so happy to hear that ShipHero's software is already providing you with measurable ...
Great program! Team is very responsive and having them available on live chat is great!
*What do you like best about ShipHero?
Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with.
* What do you dislike about ShipHero?
Not being able to ...
Having used Shipstation, Stitchlabs and several others before ShipHero, I cannot recommend ShipHero more highly.
ShipHero is a complete system for running your ecommerce operation. It is powerful, the system is fast and it's reliable and accurate.
There are a ton of features in ShipHero that we did not expect to find, it's a pretty comprehensive solution.
If you're shipping more than 200 orders ...