Reviews (155)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

Edited October 28, 2018

No free trial like other apps associated to Shopify, so be careful or you will be charged promptly then request for a return.

racingbrake
United States
5 days using the app
ShipHero replied March 7, 2019

We make it very clear we have a 30-day money back policy. We refunded you within minutes of you saying you didn't want to pay, and we messaged you straight away. We're still ...

June 27, 2016

This company is great! Always quick to respond and readily available to work with you to get any task done whether big or small. Wish more companies had a customer service team like these guys.

The Zigzag Stripe
United States
4 days using the app
February 25, 2017

We sell on multiple Shopify stores as well as Amazon via FBA and Seller Fulfilled Prime and do over $7million US in revenue. ShipHero is our entire backend including order management, purchase orders, returns, profitability reporting, handling FBA replenishments, shipping orders for our regular daily orders and our flash sales, etc. ShipHero is extremely powerful and robust. I could not recommend ...

Rollmore
United States
30 minutes using the app
December 15, 2013

I need this app - how can I get it.

Erin Louise
Australia
February 25, 2016

We have a very unique business and have explored options that would cost us hundreds of thousands of dollars. But the amazing team at Ship Hero helped us tweak a couple of things and we now have a picking & packing solution that is faster than any machine solution we've been presented and it's completely scalable with our rapid growth. On top of that we're probably only using 30% of the true ...

Youfoodz Development Site
Australia