Reviews (155)

Overall rating
4.5
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

November 13, 2024

Shiphero has proven to be an invaluable asset to our business, offering a comprehensive and user-friendly solution for inventory management and shipping. The platform's intuitive interface and robust feature set have significantly streamlined our operations, reducing errors and increasing efficiency.

We particularly appreciate the flexibility offered by features such as on-demand bundling, pre-built assemblies, order merging, and bulk shipping. These capabilities have allowed us to optimize our workflows and better serve our customers.

The onboarding process was seamless, largely due to the exceptional support provided by our account specialist, Stacy V. Stacy's knowledge and dedication were instrumental in ensuring a smooth transition to the new system.

We wholeheartedly recommend Shiphero to businesses seeking a reliable and efficient inventory and shipping solution.

Live Bearded
United States
3 months using the app
May 3, 2024

Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management

Bay Bites
United States
7 months using the app
August 28, 2024

I'm extremely happy with our decision to implement ShipHero as our warehouse management solution. From the very beginning, the implementation process was well-organized and enabled us to launch on-time and within budget. The team at ShipHero was incredibly knowledgeable and supportive, tailoring the software to our specific needs and ensuring a smooth transition.

One of the most impressive aspects of ShipHero is its flexibility. Our warehouse environment is complex, with a wide range of products, storage configurations, and unique processes. This software is adapting to our unique requirements, preparing us to optimize our operations and increase efficiency.

The user-friendly interface and intuitive features have made it easy for our team to learn and adopt the software. We expect to see significant improvements in inventory accuracy, order fulfillment speed, and overall productivity in the next few months. I highly recommend ShipHero to businesses looking for a reliable and adaptable warehouse management solution.

Next Adventure
United States
3 months using the app
Edited March 29, 2018

We've been using ShipHero for years. I highly recommend the software, it's powerful and does a great job of managing inventory, purchase orders, orders, returns and is amazing in the warehouse. A+

Scramble Usa
United States
Almost 5 years using the app
October 22, 2020

I am speaking to all of my fellow Shopify store owners in order to confirm that the hype is real. ShipHero came highly recommended and they have absolutely lived up to their 5-star reputation. ShipHero makes managing the most important aspects of your business efficient and easy while also providing an unbeatable platform to process your daily orders. ShipHero is constantly releasing new and useful features and because it is a cloud-based software, I instantly have access to these new features with no additional fees. If you sell through multiple vendors there is no doubt in my mind that this is the inventory management software for you. Like clockwork throughout the day, ShipHero quickly imports all of our orders from all of our vendors across the web. Most importantly, their customer support is extremely attentive and helpful.

RoomDividersNow
United States
About 4 years using the app
Edited March 2, 2019

ShipHero is the best software for running an ecommerce business where you ship product. The software has a ton of flexibility. Make sure you take advantage of the onboarding calls and get help with your setup. You need to map your warehouse locations to your Shopify Locations or you'll end up with confusing stock situations. Once you get the setup done, ShipHero is killer.

We got our error rate down to 0.01% and we're faster than ever before on shipping. Receiving is lot easier to track. Returns are awesome.

The automation rules are very powerful, you can automate how you want orders handled based on dozes of criteria.

10/10 would recommend.

Rollmoreuk
United Kingdom
About 4 years using the app
Edited December 19, 2016

I love Ship Hero. Running the warehouse and managing inventory is soooo much easier with it. They get e-commerce and what we need.

Invertedgear
United States
Over 3 years using the app
February 9, 2018

Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.

Cylondon
United Kingdom
Over 2 years using the app
Edited March 14, 2017

Shopify + ShipHero is the best way to run your business, and that's all you need from an operations perspective.

We get
Shipping
Multi Channel Inventory Management
Purchase Orders
Reporting to help with purchase orders
Returns management
Reports on Inventory Value, Cost of Goods and our Shipping
Awesome mobile apps for working in the warehouse
A reliable service.

If you're looking for the best back-end for Shopify, you found it.

Tapcancerout
United States
Over 2 years using the app
Edited October 18, 2018

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.

Fendrihan
Canada
Over 2 years using the app