Overall rating
3.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
April 30, 2021

I cant recommend Ship Hero highly enough! Belen Giglio specifically is my hero! Belen and the team have been excellent in helping me organize the fulfillment side of my granola business. The tech is seamless and everything has gone to plan with this extremely dedicated and responsive team. very well done!

Tom's Granola
United States
Almost 3 years using the app
December 3, 2020

Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.

Dr. Paul Williams
United States
Over 2 years using the app
May 6, 2020

Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.

CraveLyfe
United States
Over 2 years using the app
Edited April 7, 2021

Really am very pleased with Easy Fulfillment (ShipHero), the onboarding calls were to the point and helpful, getting stock on to their shelves a breeze, and their packing and shipping has been great with my customers being very pleased with the delivery times. All very important when I'm based in the UK and looking to grow my business in the US. I've been using ShipHero for a couple of months now, and when needed, customer services are super helpful, with a chat facility and friendly people on the other end. Special thanks to Mario, Bel and Bela.

Botched Ink
United Kingdom
Over 2 years using the app
June 25, 2021

This service is a total game changer! I no longer have to worry about fulfillment. The onboarding experience was really easy and the customer support is first rate. They are very helpful and continue to support along the way. Highly recommended for anyone looking to grow their e-commerce business.

spyker swim
United States
Over 2 years using the app
November 19, 2021

Bel is awesome, Excellent, Reliable in support! She does care and go above and beyond to help. She is a lifesaver!! :)
Bel if you are seeing this I meant it. Love the way you offer your service!

The Dirt Gems
United States
Over 2 years using the app
ShipHero replied December 2, 2021

Hi there,
Thanks so much for taking the time to leave us an awesome review. And thanks for shouting out Bel! We agree she's pretty great! Thanks again!

March 16, 2021

Very professional and easy to work with, Mari was very good to work with, I highly recommend their services!

QUAKE™️
United States
Over 2 years using the app
November 26, 2021

We' re really happy with how ShipHero has handled the onboarding process. Mari (ShipHero Employee) has been our personal guide and it has been priceless to have her help along the way. The one thing we would improve are better/more economical shipping options from our manufacturer to the ShipHero warehouse. The fees they charge for this are just too high.

Be Jet Clean
United States
Over 2 years using the app
ShipHero replied December 2, 2021

Hello Be Jet Clean,
We really appreciate you taking the time to leave us a review, and thank you for the feedback as well. We're so glad that working with ShipHero has been great so far and that Mari has been such a rockstar! We look forward to continuing to work with you!

September 9, 2021

Highly Recommended, their customer service is very helpful, Bela and Clara are amazing, they are always extremely helpful when there are issues with products. Thank you

Otarius
United States
Over 2 years using the app
ShipHero replied October 14, 2021

Hi Otarius,
Thank you so much for the review and for recognizing Bela and Clara as superheroes. We're so glad that you're experience has been positive and we're looking forward to a long-lasting business relationship!

January 10, 2020

ShipHero is really our company's Hero. After searching and going through so many fulfillment centers ShipHero got the job done correctly. ShipHero has mix technology and fulfillment so beautifully. We are very happy to say ShipHero is our fulfillment center. Their Shopify App integrated with our store very easy. The ShipHero team responded to emails and set video Google Meet calls to make sure we got the right services. They shipped our products out on time and gave our customers excellent notifications regarding their delivery. Thanks you Shiphero for being patience with us as startup company and saving our company lots time and effort. You are truly a shipping hero. We look forward to working with you for many years to come.

Medilabkits Team

MediLabKits
United States
About 2 years using the app