Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
November 28, 2023

Always had a great experience with ShipHero. They have catered to our needs instantly when we have had a couple of urgent issues and have never had issues with our shipments or special operations. Carlos in particular has been very helpful from the customer support team.

Orta Fragrance
United Kingdom
3 months using the app
October 26, 2023

Great app and great company! Support team (Emi and all :) is super responsive.

Kegel Hard
United States
About 2 years using the app
June 9, 2020

Great customer service, thank you Bela for helping me out with special orders and quick delivery. Easy to use and recommended.

Blue Bear Protection
United States
Over 3 years using the app
June 10, 2020

I am switching over from another fulfillment service. The team has been quick to answer questions and been really helpful during the initial move. The pricing is also easy to understand and their processing times are fast so my customers are getting their items in a timely manner...

Monarch Butterfly Life
United States
Over 3 years using the app
February 1, 2021

ShipHero has saved us multiple times. As Amazon fails to let us put the stock we need there, ShipHero has helped us fulfill orders when others couldn't. Bela on live chat, has also been really helpful on setting things up, so thank you!

United Kingdom
Over 3 years using the app
June 29, 2020

I've been using Shopify to help me with expansion into US market and fulfillment. The app works perfect with Shopify and the portal is really clean, simple to use and easy to learn. Getting set up is easy, and the customer support along the way is great! 100% recommend!

Bondi Tattoo Care.
Over 3 years using the app
October 8, 2020

ShipHero has been far and away the best fulfillment center I've dealt with. Their software is amazing which makes a huge difference. Also their support staff are always ready to help. Hats off to Bel and Clara - they go above and beyond to help me when I make mistakes (they're generally my fault haha). I wouldn't go with anyone else.

Over 3 years using the app
January 18, 2021

ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!

Her Lash Decor
Over 3 years using the app
Edited April 29, 2021

It's always a pleasure working with Ship Hero. We've been using their services for over 2 years and it's been great. I appreciate Bela's help for always attending to all our needs. Thank you!

Fresh Dolls Store
United States
Over 3 years using the app
Edited November 18, 2020

I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!

United States
Over 3 years using the app