Reviews (154)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and efficient workflows, including real-time inventory updates, efficient picking flow, and streamlined purchase orders. It's praised for its scalability, ability to handle high order volumes, and seamless integration with Shopify. The app's customer service is noted for its responsiveness and effective onboarding. Merchants highlight the app's automation rules, multi-warehouse support, and detailed 3PL billing options as beneficial features. Some merchants have found that the app has simplified their tech stack by replacing multiple apps with one comprehensive solution.
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ShipHero has literally changed our business as a full-service 3PL (GrowthJet.com). The software is incredibly intuitive to use, the iPad app for picking has reduced our labor workload significantly, and there's even a surprisingly large amount of data/analytics you can get out of it. I can't recommend ShipHero enough to anyone looking for fulfillment software. Matt and Danielle at ShipHero have been incredibly responsive and helpful with troubleshooting. Thanks again!!
ShipHero is the best shipping software to manage your warehouse, hands down. We reviewed a bunch, and these guys personally onboarded us with calls every single day until our entire team was fully trained.
Absolutely love the software and the team!
When we moved away from our 3PL the first thing we looked for was a software that can manage inventory and also had printer and scanning capabilities, reporting and so much more.
The ShipHero team literally flew out to Toronto to meet us and train us live. I've never seen an app company go above and beyond like that. Super impressed and highly recommend.
ShipHero has been an excellent next step for us as our company rapidly grows. Most notably, the customer service they provide is top-notch. Brett Oliveira, Mike Azimi, and Cathy Galvis all were fast to respond and incredibly helpful throughout the whole process. Migrating to this app was a big task and they made it easy and painless! Even after just a few weeks, we're already starting to see huge benefits from using ShipHero and are looking forward to growing even more with ShipHero's help!
Thank you for leaving such a wonderful review - and for calling out Brett, Mike and Cathy! We agree that they're pretty super! We hope that our partnership together brings you continued success and can't wait to see what your business does next.
Late December I contact 3 warehouse manager software Ship Hero, SKU Vault, and Finale Inventory. I spent 15 hours meeting with the 3 companies and meeting with 2 3PL one worked with Ship Hero the other with Sku Vault. By far Ship Hero is the best option for Shopify merchants. It's almost like it was build for it. We had to leave the 3PL that we were using within weeks and setup a 4000sq. warehouse. Reasons for leaving:
1. 3PL had 1.5%-3% order error in peak months. 2. picker and packer were not efficient.
3. Inventory was never correct.
4. Shipping Amazon orders took too long
5. No API integration with Shopify Plus. The solution: Ship Hero
1. Error margin 0.01%
2. picker and packer positions cut in half
3. inventory is accurate 99%
4. Integration with Amazon
5. Ship Hero and Shopify Plus connect in minutes. If it wasn't for Ship Hero and Yosef Haas we wouldn't have been able to setup a warehouse in weeks. They advised us in all purchases from Racks to Scanners.
During the learning phase (3 weeks) we meet with Ship Hero almost everyday. Onboarding team is extremely knowledgable and responsive. They don't let you struggle through setup mode which is already hard as it is. I couldn't be any happier or more satisfied with their software. Thanks Yosef PS. If Ship Hero didn't exist I would never want to own a warehouse.
Fantastic app. Is helping us break down the barriers when it comes to scaling an eCommerce business. Their Bulk shipping feature is a necessity for brands scaling around a hero product. Onboarding is incredibly easy and painless, our representative, Mike Azimi was a pleasure to work with and maybe one of the fastest communicators via email I've met.
Thank you so much for your review! We're so glad you're happy with ShipHero and that the Bulk Shipping feature is working so well. We look forward to our continued partnership!
ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.
This app guided us through all our inventory needs and taught us barcoding and organization. It has made fulfillment so much smoother and efficient for us. Mike A was a great help, he was always available for any questions we had!
Hello Strata!
Woot for a smoother and more efficient fulfillment process! We're so glad that ShipHero is meeting and exceeding your expectations. We also really appreciate the time you took to leave us a review. And thank you for giving Mike A. a shout-out. He is a super valuable resource for our clients and for ShipHero! Thank you again.
Great app to manage your shipping. It doesn't matter how complicated your set up is, the guys at Shiphero are with you every step of they way !
We've tried about a half a dozen different systems and have to say that ShipHero is the best out there! Not only is the system a head above the rest, but the support they offer is simply unbeatable. If I could leave 10 stars I would.
We've even become more profitable because of the error prevention system that they have in place. Simply outstanding and highly recommended!