Reviews (155)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

July 26, 2017

Great app to manage your shipping. It doesn't matter how complicated your set up is, the guys at Shiphero are with you every step of they way !

Sheer Natural
Canada
27 days using the app
Edited June 17, 2019

Although we chose to not integrated ShipHero for the particular store we were trying it on, because it was more advanced and feature-rich than we needed at this time, the platform and it's abilities are outstanding. Even more so, the team and support at ShipHero - especially Matt - was worth the 5-star review itself. Their scheduling and onboarding process was very thorough and detailed. The ...

Envoyer Fine Wines
United States
12 days using the app
December 8, 2018

We use ShipHero to run our operation. We have several shopify stores and sell on Amazon, eBay and Walmart. We peak at a bit over 1,000 orders a day.
ShipHero is the most sophisticated software for running an ecommerce business. ShipHero syncs inventory automatically and works great. ShipHero allows us to ship quickly and accurately. We use the mobile apps and web app for shipping.
The system is ...

kitsunebjj
United States
10 days using the app
ShipHero replied March 8, 2019

"Sophisticated" - so fancy. Thank you for your feedback! Happy to see you're kicking arse KitsuneBJJ. Let us know if you need anything.

June 27, 2016

This company is great! Always quick to respond and readily available to work with you to get any task done whether big or small. Wish more companies had a customer service team like these guys.

The Zigzag Stripe
United States
4 days using the app
February 25, 2017

We sell on multiple Shopify stores as well as Amazon via FBA and Seller Fulfilled Prime and do over $7million US in revenue. ShipHero is our entire backend including order management, purchase orders, returns, profitability reporting, handling FBA replenishments, shipping orders for our regular daily orders and our flash sales, etc. ShipHero is extremely powerful and robust. I could not recommend ...

Rollmore
United States
30 minutes using the app
December 15, 2013

I need this app - how can I get it.

Erin Louise
Australia
February 25, 2016

We have a very unique business and have explored options that would cost us hundreds of thousands of dollars. But the amazing team at Ship Hero helped us tweak a couple of things and we now have a picking & packing solution that is faster than any machine solution we've been presented and it's completely scalable with our rapid growth. On top of that we're probably only using 30% of the true ...

Youfoodz Development Site
Australia