Reviews (154)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and efficient workflows, including real-time inventory updates, efficient picking flow, and streamlined purchase orders. It's praised for its scalability, ability to handle high order volumes, and seamless integration with Shopify. The app's customer service is noted for its responsiveness and effective onboarding. Merchants highlight the app's automation rules, multi-warehouse support, and detailed 3PL billing options as beneficial features. Some merchants have found that the app has simplified their tech stack by replacing multiple apps with one comprehensive solution.

July 2, 2014

Love the App...thx for all the help Aaron

Fashion Nova
United States
13 days using the app
Edited June 17, 2019

Although we chose to not integrated ShipHero for the particular store we were trying it on, because it was more advanced and feature-rich than we needed at this time, the platform and it's abilities are outstanding. Even more so, the team and support at ShipHero - especially Matt - was worth the 5-star review itself. Their scheduling and onboarding process was very thorough and detailed. The support we received was very good especially for the asking price. I am sure as this store scales ShipHero will likely be integrated at some point, but for now, it's a bit overkill for us.

Envoyer Fine Wines
United States
12 days using the app
December 8, 2018

We use ShipHero to run our operation. We have several shopify stores and sell on Amazon, eBay and Walmart. We peak at a bit over 1,000 orders a day.
ShipHero is the most sophisticated software for running an ecommerce business. ShipHero syncs inventory automatically and works great. ShipHero allows us to ship quickly and accurately. We use the mobile apps and web app for shipping.
The system is fast, reliable and has a ton of complex functionality.
If you're running an ecommerce business with scale (say over $5million in annual revenue), there is no better solution that ShipHero.

kitsunebjj
United States
10 days using the app
ShipHero replied March 8, 2019

"Sophisticated" - so fancy. Thank you for your feedback! Happy to see you're kicking arse KitsuneBJJ. Let us know if you need anything.

June 27, 2016

This company is great! Always quick to respond and readily available to work with you to get any task done whether big or small. Wish more companies had a customer service team like these guys.

The Zigzag Stripe
United States
4 days using the app
February 25, 2017

We sell on multiple Shopify stores as well as Amazon via FBA and Seller Fulfilled Prime and do over $7million US in revenue. ShipHero is our entire backend including order management, purchase orders, returns, profitability reporting, handling FBA replenishments, shipping orders for our regular daily orders and our flash sales, etc. ShipHero is extremely powerful and robust. I could not recommend it more highly.

Rollmore
United States
30 minutes using the app
December 15, 2013

I need this app - how can I get it.

Erin Louise
Australia
February 25, 2016

We have a very unique business and have explored options that would cost us hundreds of thousands of dollars. But the amazing team at Ship Hero helped us tweak a couple of things and we now have a picking & packing solution that is faster than any machine solution we've been presented and it's completely scalable with our rapid growth. On top of that we're probably only using 30% of the true capability! I would highly recommend Ship Hero to any business needing stock, inventory or shipping management!

Youfoodz Development Site
Australia