Reviews (155)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for improving inventory management and shipping efficiency, particularly noting its barcode scanning, real-time tracking, and automated shipping features. The user-friendly interface is effective for complex warehouse operations, and the responsive support team is valued for their helpful onboarding and ongoing assistance. Its strong integration with Shopify and continuous feature updates, like mobile functionality and detailed reports, are also highlighted.

April 13, 2021

Fantastic app. Is helping us break down the barriers when it comes to scaling an eCommerce business. Their Bulk shipping feature is a necessity for brands scaling around a hero product. Onboarding is incredibly easy and painless, our representative, Mike Azimi was a pleasure to work with and maybe one of the fastest communicators via email I've met.

Kong Beer Bong
United States
Almost 4 years using the app
ShipHero replied August 12, 2021

Thank you so much for your review! We're so glad you're happy with ShipHero and that the Bulk Shipping feature is working so well. We look forward to our continued ...

February 21, 2014

ShipHero is the ONLY shipping app you should consider. Our productivity has increased and we've never had a picking error! I HIGHLY recommend ShipHero.

Miguel

SwimtoWin.com
United States
Over 3 years using the app
Edited April 10, 2020

If you want a full system for running your e-commerce business, you found it.

ShipHero does a lot.

We do custom embroidery in bulk for schools.

We do subscription boxes.

We sell on Amazon, Walmart, eBay.

We do FBA.

We ship from multiple-warehouses.

We can sell over 1,000 units in 24 hours during our sales.

We receive orders by the 40' container with about 10,000 units coming in at a time ...

93brand
United States
Over 3 years using the app
September 23, 2019

Game Changer! We looked at over 10 WMS systems for months and went through tons of training, and nothing even came close to ShipHero. We wanted to make sure with a move like this is was worth it. After finally switching over to ShipHero we quickly realized we should have done it years early. It is even better than we expected.

It is extremely user-friendly. Everything about this system just makes ...

Beddy's
United States
About 3 years using the app
October 17, 2016

In addition to completely revolutionizing our order processing on the day to day, it really helped us make sense of restocking and employee monitoring. The team as bent over backwards to help us integrate, and has had very open ears to feedback for future features.

I don't see how any Shopify store can function efficiently without Shiphero.

Pluglife
United States
About 3 years using the app
Edited January 21, 2017

Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.

Uberlegen
United States
About 3 years using the app
August 24, 2021

ShipHero has been an excellent next step for us as our company rapidly grows. Most notably, the customer service they provide is top-notch. Brett Oliveira, Mike Azimi, and Cathy Galvis all were fast to respond and incredibly helpful throughout the whole process. Migrating to this app was a big task and they made it easy and painless! Even after just a few weeks, we're already starting to see huge ...

DFTBA
United States
Almost 3 years using the app
ShipHero replied August 26, 2021

Thank you for leaving such a wonderful review - and for calling out Brett, Mike and Cathy! We agree that they're pretty super! We hope that our partnership together brings ...

February 9, 2018

Thank you so much for shiphero team. Used this app for three years now. No matter for order shipping or quantity update is well done. Great communication, highly recommended to all online business users.

Cylondon
United Kingdom
Over 2 years using the app
July 8, 2022

ShipHero to the rescue. The app has a great UI, which makes it super easy to train our employees to use the new system. Our onboarding specialist was super helpful and a blast to work with. I will say it does seem like sometimes they will push new updates and sometimes those updates can cause the app to act a little buggy. Their support is good and they normally will have a fix or solution that ...

YoungLA
United States
Over 2 years using the app
ShipHero replied July 28, 2022

Hello YoungLA!
Thank you for leaving such an awesome review. We're so glad that ShipHero has been such a benefit to your warehouse and your team. We appreciate the feedback ...

February 27, 2022

This review is primarily for the ShipHero 3PL software. Before moving to ShipHero, we were fulfilling 5K+ orders/mo very manually—no SKUs or inventory tracking, manual 3PL billing for other brands we fulfill for etc. We evaluated several 3PL solutions to help us scale fulfillment our own brands, as well as build out a new warehouse to grow our 3PL company. We finally settled on ShipHero because ...

Relentless Betrayal
United States
Over 2 years using the app
ShipHero replied March 4, 2022

Hello!
Thank you so much for sharing your experience about working with ShipHero. We're so happy to hear that ShipHero's software is already providing you with measurable ...