Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 29% of ratings are 1 stars
Edited June 26, 2020

This is a great app. I was manually entering tracking numbers into other programs like 17 Track and Package Mapper just to save money. This app is affordable and the customer service is awesome. I asked for two features to be added to the App and they added them. Give this app a try !

My Righteous Apparel
United States
Over 2 years using the app
August 19, 2022

It is best app on shopify app store for tracking and notify order status, team are very helpful towards any concern and issue while integrating this app on your store.

LEGEND1942
India
11 months using the app
August 6, 2020

Great app! It shows me all my shipments at once and it's so affordable too! I can now conveniently check all my shipments at one go, and see how many orders have been delivered.

Suede Fox
Singapore
6 months using the app
May 18, 2020

it marks an error when wanting to install and I cannot install it in my store, can you help me please.

PRIME CLUB STORE
United States
About 1 month using the app
PluginHive replied June 18, 2020

Hello There,

As discussed over email, Shipment Tracking & Notify App will allow you to track the order which is fulfilled in the last 21days. Also, I confirm that the app supports carrier USPS.

After orders are imported you can see the realtime delivery status in the app.

If the issue persists, please provide us the collaborator access to resolve the query at the earliest

April 22, 2020

Very Well Customer Service, guided me very well. And it was a very fast response from the support team. Thank You!

furbabiess.com
Malaysia
5 days using the app
July 9, 2020

I had a painful experience trying to figure out how to set this add up, no good tutorials, no good youtube videos explaining how. After spending almost 3 hours on it, I found out that it was not worth it. I'm out of this trouble. My 7track.net tracking page will do the job.

Godson Dealz
Canada
About 9 hours using the app
PluginHive replied November 13, 2020

Dear Chad,

We apologize for the inconvenience caused.

The idea behind this app is to have the entire tracking management built within your Shopify store. The app lets you use your own email server to ensure your customers receive the live tracking emails in their inbox and not in their spam folder.

You seem to have got stuck in the SMTP configuration. We tried reaching you to help you with the configuration.

Also, the easiest way to obtain SMTP credentials would be to request your email provider.

As discussed, we look forward to another opportunity to help you streamline your after shipment tracking process.

January 4, 2022

I used it for about 5 minutes and it wouldn't pull in any of my fulfilled orders so I cancelled the order.

Secure Hauling
United States
7 minutes using the app