Reviews (37)

Overall rating
4.8
Counts per rating level
  • 81% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 11, 2022

Five stars from us! Lovely support from the support team as well I very highly recommend this app!

Jentle
Denmark
Over 1 year using the app
Edited August 22, 2017

Very easy to use and great support whenever you need it.

Fitfashion
Denmark
Over 1 year using the app
August 24, 2017

Great app. Easy to install and works as expected!

Andvogue
Denmark
Over 1 year using the app
February 8, 2023

Super integration, meget brugervenlig. Fantastisk kundeservice fra Shipmondo. Meget tilfreds med appen

Packsmart
Denmark
Over 1 year using the app
Edited August 15, 2024

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, no other broker can match the prices I get though their platform and NO subscription fees!! 0!! Besides using their agreements with UPS and DHL I am also using my own agreement with DBSchenker.

update: after a year of using it I only get more positive: Shipmondo sends automated personiised sms and email messages when we start processing the order, when it is packed, when it is send with tracking, sends the tracking to shopify, is able to split up orders in multiple fulfiments, sends this data also to shopify, etc Created a monthly Invoice, shipments are paid from the account we have with them, so everything is paid when label is created, so we never get reminders. This simplifies our bookkeeping tremendously.

Barista och Espresso
Sweden
Over 1 year using the app
September 29, 2023

Great integration and great support

DRIP Denmark
Denmark
About 1 year using the app
October 31, 2023

A fab app with fantastic support. Shipping can be a bit of a headache with an online store but Shipmondo and the staff really help to make it a lot easier. Definitely recommend.

Snyggelig
Norway
8 months using the app
July 28, 2023

I am really satisfied with this app! Really good suport from the support team. Usually get help within a few minutes of a question in the chat.
It is very useful as a beginner to be able to refer to Shipmondo's shipping agreement with favorable prices.

Noomi Chantell
Sweden
4 months using the app
Edited May 10, 2022

they are just a middle company providing better prices for sending in bulk, however, if you have any problem with any shipment or weight, you can't do anything, and you can't complain, and they won't help you, just will ask you for more money to pay or you won't be able to use their app anymore. UPDATE: I got banned for using their app for posting negative reviews and feedback, so as you can see freedom of speech is not tolerated by this company, only nice and kind words are allowed. May update: I got banned since April of using Shipmondo services due to my bad reviews, I'm also not allowed to use the service with any other companies, so it's not MY company who was banned, it was ME, so it was something personal against my person, BUT at the end they made me a BIG favour, signing a business contract directly with postnord, SAVED more than 500DKK per month, it's completely insane how much Shipmondo is charging for shipping when you can get it cheaper now, I just can say THANK YOU for banning using your services, you made me a BIG FAVOUR. BUT YOUR LACK OF FREEDOM IS CONCERNING - WE ARE IN 2022 -

Golden Beards
Denmark
Almost 3 years using the app
Shipmondo replied May 11, 2022

Hello Goldenbeards.com

As we have already tried explaining multiple times, we feel that we have done everything in our power to support your business over the past 7 years and offer the best possible service to you. But we do not feel that the cooperation has been mutually appreciated.

You have bashed our service online and threatened us multiple times, even though the reason for your issues had been your parcels not being compliant with the rules and regulations of your chosen carrier.

We’ve also advised you on multiple occasions to enter your own agreements with your desired carriers, which you have refused to do up until now, but I’m glad to hear that you’ve finally done it.

We feel that there is nothing more we can do to make this cooperation a successful one for both parties and have therefore asked you to find another solution for your shipments.

October 20, 2023

Simpelt system, let at bruge ville dog gerne en dag have besøg af en der kunne se om vi fysisk her hos os, kunne gøre endnu mere brug af systemet

Lampeagenten
Denmark
Over 2 years using the app