Reviews (40)

Overall rating
4.8
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
Edited August 15, 2024

I looked at various apps roughly doing the same. Probably I will update this review once I have used it for a while. So far I can say that this is a serious app considering, even though I am not using this app to it's full potential (yet). For small companies this is the cheapest shipping solution. Using the platform is costing close the 0. When using their shipping agreements with UPS and DHL, ...

Barista och Espresso
Sweden
Over 1 year using the app
April 15, 2023

I like the App a lot but its only for middle/big businesses.

If you dont send often packages they just close down your account!

They gave me an alternative which was for costumers who pick up free packages from my location to pay a (label of costumer self pick up) so i am allowed to use their app, even though their is no shipping...

I hope in the future they will change their policy.

Its seems ...

The Meander Shop
Denmark
About 1 year using the app
Shipmondo replied April 19, 2023

Hey Meander Shop,

Majority of your orders are pickup orders. If you don’t wish to use Shipmondo for managing your pickup orders, then the only thing you need to do is set up ...

October 31, 2023

A fab app with fantastic support. Shipping can be a bit of a headache with an online store but Shipmondo and the staff really help to make it a lot easier. Definitely recommend.

Snyggelig
Norway
8 months using the app
March 6, 2023

Very bad experience.

Misleading customer service.

After we made the decision to change shipmondo to something else. While the change of system Shipmondo closed down our account without any warning - we lost a lot of money..

Can't recommend shipmondo to anyone.

animondo.dk
Denmark
7 months using the app
Shipmondo replied March 16, 2023

Dear animondo.dk,

I can see that a warning email regarding excessive use of our delivery checkout for Shopify was sent to you on the 16 February 2023.

This was due to you not ...

July 28, 2023

I am really satisfied with this app! Really good suport from the support team. Usually get help within a few minutes of a question in the chat.
It is very useful as a beginner to be able to refer to Shipmondo's shipping agreement with favorable prices.

Noomi Chantell
Sweden
4 months using the app
May 5, 2023

Tried to use Shipmondo as a TA system for DB Schenker and paid to connect to my own agreement.
Once it was connected they told me I can only use this courier in one country as they did not set up their system to support label printing for other countries.
Wasted my time and money on trying to use their services which doesn't work properly.

Gimme Food
Sweden
About 1 month using the app
October 27, 2022

worst server in the world, nobody cares about you when it comes to just activating the app. not worth using. no help

maratusso
Norway
6 days using the app
Shipmondo replied November 4, 2022

Hi "maratusso",

I'm sorry to hear that you're dissatisfied with our service.

To be honest I'm not quite sure what the issue is.
I can only see that you've had dialogue with ...

October 27, 2022

This is an amazing app! But you have to know what the app is intended to do.
The app makes it possible to link the shopify store to the shipping companies so you can manage the orders and print the shipping lables from the differnt carriers, from one place! The support is really good. Sometimes it can take 15-20 minutes before they answer the phone, but when they do they always help out.

Savvy Sugaring
Sweden
1 day using the app
February 4, 2025

Utrustad.se
Sweden
About 1 month using the app
October 18, 2024

SipOfLife
Denmark
4 months using the app