Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

June 21, 2023

Great app. Simple to setup and excellent support available. We have zip code based shipping and it was easy to setup the zones, import the zip codes and get the pricing correct on the site.

Leading Edge Physiotherapy
Australia
6 days using the app
CirkleStudio replied June 22, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

October 5, 2023

Exactly what we needed! The app allows us to customise our delivery options nicely, a must have feature that we couldn't set up directly via our Shopify store. Sid from the customer service team has been a huge support in helping us create the rules we needed. We are very pleased with the app!

Pippadu
Hungary
About 1 hour using the app
September 4, 2023

WOW! I have been troubleshooting for two weeks on how to get one shipping rate vs how Shopify combines rates if you have multiple locations. But I added this app and Manoj fully helped do ALL the set up. We were on chat for nearly THREE hours and he never stopped until it was all fixed and perfect. It's so rare to find this level of customer support. I didn't have to do a thing except test while he configured all the settings. I am so happy, relieved, and impressed.

Kelly Rae Roberts - shopify
United States
About 3 hours using the app
CirkleStudio replied September 5, 2023

Thank you again for your 5-star rating and for being an amazing part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us. If there’s anything specific you’d like to see more of, please don’t hesitate to let us know.

September 8, 2023

The support team is very cooperative and fixed all the problems you facing with your shipping method

ShipZip's customer service is top-notch. I had a few questions about my shipment, and their customer support team was incredibly helpful and responsive. They went above and beyond to address my concerns and provide assistance promptly. It's evident that they value their customers and prioritize their satisfaction.

Great Experience with ShipZip

Cookiegrams
Canada
About 24 hours using the app
CirkleStudio replied September 15, 2023

Thank you for the glowing review! We are grateful for your kind words and are pleased to know that our product has exceeded your expectations. Thank you for choosing us!

August 18, 2023

Wonderful app with all capabilities you could imagine to calculate shipping costs. Customer support was extremely helpful too!

ONGROK Wholesale Canada
Canada
7 days using the app
September 6, 2023

Sid is amazing. The app they have built is so customizable and saves us lots of hassle and time. Amazing quality service and support.

modtub
United States
1 day using the app
June 14, 2023

Es una App súper completa si necesitas condiciones muy concretas y complicadas para tus envíos. He tenido que probar infinidad de apps hasta encontrarla porque ninguna cubría mis necesidades. Además te ayudan con cualquier problema de forma casi inmediata y si es necesario estudiarán tu caso hasta encontrar una solución y que puedas tener tus tarifas de envío bien configuradas, como me pasó a mí. Sid es increíblemente amable!!
100% recomendable para casos de tarifas de envíos complicados ;)

GLOBELY Express
Spain
2 months using the app
CirkleStudio replied June 14, 2023

Thank you for your kind feedback, your words are very much appreciated. Have a great day!

September 4, 2023

This app has solved a problem that I've had for ages, and until now couldnt find a solution. Thanks so much to Sid for your assistance in setting this up for me, it is perfect! Highly recommend

Poison Arrow Retro
Australia
About 2 hours using the app
CirkleStudio replied September 5, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

May 19, 2023

What a great app! Does everything I wanted and more, support from the team was superb, super fast and efficient. If I could rate this 10 stars I would. Definitely recommend this one.

River City Coffee Roasters
Australia
About 3 hours using the app
CirkleStudio replied May 22, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected. We look forward to the next time we’re able to serve you again. Have a wonderful day!

September 27, 2023

My experience was great. Manoj Socha solved all my issues and set up my shipping conditions exactly as I requested. Excellent service.

Beer Heaven Project
Spain
About 3 hours using the app
CirkleStudio replied October 3, 2023

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!