Reviews (364)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

November 6, 2022

Fully featured app with spectacular support – I needed urgent help and was guided through my specific use case for free!

TAUR Technologies
United Kingdom
30 days using the app
September 1, 2021

We can't say enough good things about this app and the team behind it. We want to thank Siddharth and the whole technical team for all their support. They answered all our questions and helped us set things with an incredible positive and "can do" attitude!

Plowser
Canada
28 days using the app
Cirkle Studio LLC replied September 3, 2021

We are glad to hear that you are a really satisfied customer.
Yes, We always try to achieve the client's requirement and that is our main moto.

Our team is incredibly grateful that you took the time out to leave us a 5-Star review.

August 19, 2023

Siddharth is the best! He provided amazing customer service with great communication, but the most impressive part was he handled all the work for me. It's rare to find a company that goes above and beyond like this, but this business did just that. I was extremely impressed with their level of service and would highly recommend them to anyone looking for a reliable and efficient partner. With their help, I was able to get everything done quickly and easily, which saved me a lot of time and hassle. Overall, I couldn't be happier with my experience and would definitely use their services again in the future.

Royal Wholesale
United States
28 days using the app
Cirkle Studio LLC replied August 29, 2023

We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to see you again soon.

May 11, 2021

They was most helpful, and was explained everything slowly and clearly for me to understand and walked me through ever step

Supreme Motorsport
United Kingdom
28 days using the app
August 21, 2023

Great app and brilliant customer service. We needed to charge one shipping rate when we had multi-origin items in one basket (items from both warehouse and stores). This app does that - simply!
I asked for some help and the in app chat answered immediately and sent screenshots - accurate, speedy help - exactly what I needed.
The app has a free test mode, so we could try everything in our test store before going live.
Finally, we asked for a change to meet an unusual requirement and that is now live for us.
I recommend both this app (it's incredibly flexible) and the developer.

TOG24
United Kingdom
27 days using the app
Cirkle Studio LLC replied August 29, 2023

Thank you for letting us and the community know about your fantastic experience with us! We hope to see you again soon.

May 31, 2022

This app has helped me with all my postal and delivery dates needs. The team delivers exceptional customer service and always goes above and beyond to help me with any issues I have. I cannot thank them enough

miss brownie.
Australia
27 days using the app
Cirkle Studio LLC replied May 31, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

We will share this with our team to let them know how we are doing.

April 19, 2023

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

DK Wholesale Ltd
United Kingdom
27 days using the app
Cirkle Studio LLC replied April 19, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 7, 2023

This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.

Mary's Muffins Oakville
Canada
26 days using the app
June 9, 2023

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

Opal and Olive
United States
26 days using the app
July 18, 2023

I am absolutely thrilled to write this glowing review for ShipZip, the incredible app that has revolutionized the way our e-commerce store handles shipping rates. This innovative tool has made the entire process seamless, accurate, and hassle-free, significantly improving our customer experience.

From the moment we integrated ShipZip into our system, we instantly noticed the positive impact it had on our operations. Gone are the days of manually calculating shipping rates or dealing with customer complaints about inaccurate quotes. With ShipZip, our customers now enjoy the convenience of obtaining accurate shipping rates effortlessly and automatically.

One of the standout features of ShipZip is its simplicity. The user-friendly interface ensures that anyone, regardless of their technical expertise, can navigate and utilize the app with ease. The setup process was straightforward, and the integration with our e-commerce platform was seamless, saving us valuable time and effort.

The customer support provided by the ShipZip team is exceptional. They have been prompt, knowledgeable, and extremely helpful in assisting us with any queries or concerns. Their dedication to ensuring a smooth experience for their users is evident, and it gives us great peace of mind.

If you're looking to streamline your shipping process and provide your customers with accurate shipping rates, look no further than ShipZip. Trust me, you won't be disappointed!

Dry Ice Express
Israel
24 days using the app
Cirkle Studio LLC replied July 20, 2023

Thank you so much for your kind words about the support and app features. We really like to hear that our tool is make our users like much easier to manage their shipping rates.
You made our weekend with this review, If you need any help related the app you can connect on sid@cirklestudio.co