Reviews (369)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its extensive customization of shipping rates, including adjustments by postal codes and product tags, which prevents overcharging on multi-location shipments. The user-friendly interface simplifies setting up complex delivery options with various carriers. Merchants also praise the responsive, 24/7 customer service for effectively handling complex shipping requirements, making it a crucial tool for optimizing shipping processes.

May 31, 2022

This app has helped me with all my postal and delivery dates needs. The team delivers exceptional customer service and always goes above and beyond to help me with any issues I have. I cannot thank them enough

miss brownie.
Australia
27 days using the app
Cirkle Studio LLC replied May 31, 2022

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

We will share this with our team to let them know how we are doing.

April 19, 2023

Great application, really makes handling lots of shipping parameters easy. Also has fantastic customer support.

DK Wholesale Ltd
United Kingdom
27 days using the app
Cirkle Studio LLC replied April 19, 2023

Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

August 7, 2023

This app has a lot of great functionality and the support team is fantastic. I didn't have time to figure out how to set it up myself and they stepped in and quickly understood my requirements (which were plentiful), and skillfully adapted the code to meet all my requirements. Fantastic app and team to work with.

Mary's Muffins Oakville
Canada
26 days using the app
June 9, 2023

Sid is great! I tried a few times doing everything on my own with the tech support chart which was great on its own. After a couple of hurdles, I asked Sid to help me over a screen share and video chat. He sent me his calendar and I was booked for the next day. In a few short minutes, my issues were fixed and the app is working perfectly! This app is exactly what I needed for my in-store and drop ship items to combine the rates and offer free shipping at an order value. I can't express how grateful I am for this app. I have been needing these features for a long time and I didn't realize how easy it would be to implement. Thanks again!

Opal and Olive
United States
26 days using the app
July 18, 2023

I am absolutely thrilled to write this glowing review for ShipZip, the incredible app that has revolutionized the way our e-commerce store handles shipping rates. This innovative tool has made the entire process seamless, accurate, and hassle-free, significantly improving our customer experience.

From the moment we integrated ShipZip into our system, we instantly noticed the positive impact it had on our operations. Gone are the days of manually calculating shipping rates or dealing with customer complaints about inaccurate quotes. With ShipZip, our customers now enjoy the convenience of obtaining accurate shipping rates effortlessly and automatically.

One of the standout features of ShipZip is its simplicity. The user-friendly interface ensures that anyone, regardless of their technical expertise, can navigate and utilize the app with ease. The setup process was straightforward, and the integration with our e-commerce platform was seamless, saving us valuable time and effort.

The customer support provided by the ShipZip team is exceptional. They have been prompt, knowledgeable, and extremely helpful in assisting us with any queries or concerns. Their dedication to ensuring a smooth experience for their users is evident, and it gives us great peace of mind.

If you're looking to streamline your shipping process and provide your customers with accurate shipping rates, look no further than ShipZip. Trust me, you won't be disappointed!

Dry Ice Express
Israel
24 days using the app
Cirkle Studio LLC replied July 20, 2023

Thank you so much for your kind words about the support and app features. We really like to hear that our tool is make our users like much easier to manage their shipping rates.
You made our weekend with this review, If you need any help related the app you can connect on sid@cirklestudio.co

February 17, 2021

Excellent service and support, 100% would recommend. They offered personal support to tailor the app to work for our local delivery service and ensure we didn't lose money having to refund orders where we couldn't fulfil the shipping. Superb!

Dovehouse Pets
United Kingdom
22 days using the app
September 25, 2023

I have installed many shipping apps and none of them worked for our store as we had too many requirements. But when I installed ShipZip, the customer service was exceptional. I have not seen better customer service ever. Sid is extremely helpful, has a lot of patience and know his technical stuff. He worked with us for about 2 weeks (2-3 days equivalent full time) to make sure that the app work for our store. I will definitely recommend this app.

Harry Specters
United Kingdom
21 days using the app
Cirkle Studio LLC replied October 3, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again soon.

April 19, 2022

The app is very complete and catered to all our needs. Sid has been very helpful and patient with us. We've enabled the app a few days ago but it seems to be working out well so far. Highly recommended, especially for the very efficient and quick customer service.

The Swag AU
Australia
21 days using the app
Cirkle Studio LLC replied April 20, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Shipping Rates & Delivery date. We look forward to serving you for many years to come!

September 26, 2022

I installed this app because I needed the ability to provide variable local delivery rates to my customers, based on cart contents and customer tags. I needed to replicate my current state with delivery date and timeslot management as well as configure my desired future state, which included several zones and several variables rates. The support team referred me to their technical Lead, Sid, who created the entire configuration for me in a test theme, worked with me to test and tweak the settings, and was then on hand for every little question as I migrated the theme to production. He supported me almost constantly over a 3 day period, including over the weekend. I've never encountered this level and quality of support before, and I could not be happier with the outcomes provided by the app!

Butcher Baker Grocer
Australia
20 days using the app
June 2, 2022

I desperately needed a solution for having one shipping rate across multiple locations. The Shopify team suggested this app and they did not disappoint. It took a bit of work (on their end) to set up but they got it all sorted for my store. Including following up on fixing my international shipping rates. Thanks so much Sid for persevering and getting it sorted just how I needed. Use this app!!

High Tees Australia
Australia
19 days using the app
Cirkle Studio LLC replied June 2, 2022

Thank you so much for giving us a chance to serve you. Your words are really magical with 5-star reviews on board.

We have an expert shipping team which always ready to understand the user's concern and fix/update as per the user's request.

Thank you Shopify team for the suggestion to wonderful merchants.