Reviews (370)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and providing precise cost calculations, preventing revenue loss. It supports complex delivery rules and customizable rates by location, including postcode-specific adjustments. The interface handles multiple stock locations and unique delivery needs seamlessly. Merchants also commend the responsive 24/7 customer support available via multiple channels, enhancing their shipping operations significantly.

May 13, 2022

These guys are awesome with support app works great and tons of possibilities definitely recommend this app for any store

Chefs For Foodies
United Kingdom
15 days using the app
November 8, 2023

We've used this app on various stores and the customisation options are endless. Strongly recommend using this and also the Payfy app from the same developer.

X Supplements
Australia
15 days using the app
September 4, 2023

First and foremost, this is one of the few apps that can display shipping fees on the product page. Additionally, the backend settings are very diverse and flexible, making it suitable for various situations to add surcharges. What surprised me the most is that every time I inquired online, there were real people responding, not robots. They resolved issues swiftly, and there were staff available even on Saturdays. I believe this app is very well designed and the tutorials are very detailed.

Moda Living
Australia
14 days using the app
Cirkle Studio LLC replied September 5, 2023

Once again, thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.

April 11, 2023

Excellent app and very friendly and helpful customer service. They even quickly fixed it for our scenario with Dutch postcodes.

Goedkoopisolatiemateriaal
Netherlands
14 days using the app
Cirkle Studio LLC replied April 13, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

May 20, 2022

This is brilliant App and staffs are also very helpful!
We could put product type of delivery rate and date. It's really useful.

natural natural Online Shop
United Kingdom
14 days using the app
May 9, 2023

Customer service very quick and responsive, thank you.
I have booked a call tomorrow to go through the details of how to set this up.

The Literary Gift Company
United Kingdom
13 days using the app
September 12, 2023

very good support, very nice and patient, helped us a lot and did a lot of changes for us. Highly recommended!!

Oopsy Daisy Flowers
Australia
11 days using the app
Cirkle Studio LLC replied September 15, 2023

Thank you for recommending us in your review! We’re glad we made your experience with us a great one and will be happy to help you again.

November 14, 2022

Their support is very helpful. I experienced some issues with this app clashing with other functions on the website, but Sid helped me figure it out. The fact that the app was causing problems in the first place is not so positive, but the response was quick and he didn't stop until the problem was fixed, also they have all the features we need, so we will continue using it.

Bryggeriutsalget AS
Norway
11 months using the app
December 12, 2021

I used this app to have custom shipping fees charged to customers who are living off city limits (far off areas) and those who order heavy equipment which requires us to hire big vehicles. Sid helped me to create a custom list and added it to my add to cart page. I can now charge my customers depending on the areas they live as well as based on the weight of the equipment they order. Their customer support service is top notch. :):)

Pro Sports
Kuwait
10 days using the app
July 26, 2022

The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!

Nicoletta Carlone
United States
10 days using the app