Reviews (364)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.
Refine
-
By rating
I used this app to have custom shipping fees charged to customers who are living off city limits (far off areas) and those who order heavy equipment which requires us to hire big vehicles. Sid helped me to create a custom list and added it to my add to cart page. I can now charge my customers depending on the areas they live as well as based on the weight of the equipment they order. Their customer support service is top notch. :):)
The best customer service I have experienced with a Shopify app. Sid was awesome helping me set up the app plus adding a few extra touches at the same time. Every issue was solved in just a few minutes. I can now offer my customers the best shipping options with little effort, something I could never do using Shopify's native shipping management. Thanks for the great app and the great support!
If only all App providers were this good! Fast response time to any issues, good communications, a great service.
I highly recommend Shipzip: Shipping & Delivery as it has helped us streamline our website deliveries and improve the UX/UI for our cart/checkout with a custom feature where customers can be charged a delivery fee based on the suburb they live in. A custom setting that most of the other delivery apps don't have. Previously we had three shipping apps doing the same tasks this one app does which has saved us $120 USD per month with app fees and is reasonably priced at $19.95 per month for those great features on the top "shipping with delivery date" plan. On top of all the great features, the support is absolutely amazing! We had some troubles with setting the app up correctly and Sid was more than generous to help us get the app set up correctly with a quick response time. This app is perfect for anyone who has a delivery service like our florist business.
Very Helpful... Got my shipping rates up and running.. Recommend this app to anyone needing to easily calculate their shipping costs at checkout
Hands down the most amazing customer service out there. Their software is so great too. HIGHLY RECOMMEND!!!
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. We are always here if you need any help.
So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.
We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We are always here for you.
We used this app to create post code shipping zones for the UK. We got a little stuck and contacted their support team. Sid was extremely helpful, and he could resolve any issues we had. It's a great app which is easy to use with an excellent support team. Thank you.
I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Good App, just what i was looking for. The Dashboard is simple to use and the assistants very helpfull. I transmited my vision and they helped me configurate it and it worked very well. I recommend to people that are looking to have a dynamic shipping fee and, in my case, depending also on the quantity ordered. Fair price also