Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

March 1, 2023

Without doubt the best support Ive experienced. All done for two web sites in a matter of hours. Loaded Australian zipcodes, set rates from Australia Post by region (Capital, Metro & Remote) ... and bingo ... works beautifully.

Enzyme Cleaning Solutions
Australia
About 21 hours using the app
CirkleStudio replied March 2, 2023

We are so happy that you enjoyed your experience with us! We appreciate the great review. Also we feel really good when we see that our help is make your Bingo. We are always here when you need any help.

May 30, 2022

I have just started to use this app. Customer service is really really good. Response very fast. Help me set up all the shipping rates, very patient. Very happy.

Chotto Furniture
Australia
About 21 hours using the app
July 19, 2021

The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!

Furniture First
India
About 19 hours using the app
April 21, 2022

I can not speak more highly of the customer service that I received. I messaged them through chat, and within a few hours everything was set up and ready to go. It completely solves our issue of differing shipping rates within the UK, and thus far is the ideal solution. Highly recommend.

Bundle Beds
United Kingdom
About 9 hours using the app
CirkleStudio replied April 26, 2022

We’re so happy to hear you had a great experience with app features and app support.

Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

January 25, 2023

Great customer support. Very user-friendly interface. Highly recommend to the store owners looking to have 3rd party shipping apps

Eve Furniture
United States
About 9 hours using the app
CirkleStudio replied January 26, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

February 25, 2022

I needed an app that allowed tiered shipping rates, based on quantity. This app works perfectly.
I had a few questions and the support has been fast and helpful.
Can't recommend the app and company highly enough. Perfect if you're looking for quantity based shipping settings.

vacuumdirect
Australia
About 8 hours using the app
September 20, 2022

These guys have really helped me - they've added all the zones needed (I'm UK based) and so far so good. Chat has been useful and they're always there even if they needed to check with someone more techie. There were a few things lost in translation but overall a good experience. I'll be putting it to the live test shortly.

Aqua Essentials
United Kingdom
6 days using the app
May 2, 2022

This is one of the best all in one shipping, local delivery and pick up app there is on Shopify! Help is amazing, they have helped with me with so much getting the delivery options I wanted and it's now perfect to what I needed. It actually has so many options for customers and the admin to edit dates, CSS, item customisation. Definately worth the money!

Onyx Hive
Australia
About 4 hours using the app
CirkleStudio replied May 4, 2022

Thank you for sharing your experience with us! We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

October 22, 2021

Me ayudaron con mi problema y dieron soporte con mi problemas son muy atentos y te ayudan con la instalacion sin ningun problema

LUMBEARDMEXICO
Mexico
About 3 hours using the app
CirkleStudio replied October 22, 2021

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

July 30, 2022

I couldn't do it without the great support from the support team. Works well with my store and can't wait to retrieve back those lost shipping fees, especially from customers who were not honest in selecting the right shipping rates for their address in the first place.

Eco Shop
New Zealand
About 3 hours using the app