Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced customizability, user-friendly interface, and exceptional customer service. It's particularly beneficial for small businesses, offering zip code-based delivery zones and varying fees based on cart types. The app provides unique solutions for multi-origin shipping and integrates smoothly with backend order processing and dispatch systems. It allows for the creation of specific shipping options, delivery times, and pricing, and is the only app that has addressed the issue of Shopify calculating shipping separately for orders from multiple warehouses.

February 15, 2024

The support team were very helpful in getting the app set up in Shopify, and walked us through relevant tests. This app and the Shipfy add-on is helping our store tremendously!

Cool-Merch
United Kingdom
3 days using the app
April 9, 2024

my store is an electronic jewelry business starting to connect electronics jewelry with tracking to help our store move forward to satisfy customers

Peygoffshop
United States
About 20 hours using the app
January 16, 2024

one of the best app when it comes to support. couldn't ask for more. definitely to recommend.

Ketos of Manila
Philippines
27 days using the app
November 29, 2023

I cannot begin to describe the quality of service this app provides. Every time I have had any questions or needed help setting up features, changing features etc I message or email in and the team is so pleasant and almost always resolves my issues immediately. This app is everything I wanted to help my small business with zip code based delivery zones. I’m also able to set different fees based on different cart types. So my whole sale pays one price and local deliveries pay another. If you are on the fence about trying this app I say go for it you won’t be disappointed!

Mile High Produce
United States
3 months using the app
February 7, 2024

Best shipping app on shopify. Not to mention the best and fastest live chat customer service I have ever experienced. Thank you so much for this app and for the great assistance on using this app :)

Tile Touch - Australia’s Online Tile & Mosaic Store
Australia
4 days using the app
November 24, 2023

Excellent and versatile. Somehow manages to combine the ability to make complex shipping rules with ease of use. A world away from the massively complicated spreadsheet-based affair we used in our previous Magento-based platform. Combines with the Payfy and Shipfy add-ons it has been easy to:

1) Create rules for different regions with different services and different delivery ETA's at different prices
2) Integrate with our backend order processing and dispatch system, matching options to the correct labels by use of carrier codes
3) Restrict certain items from home delivery (making them store pickup only)
4) Restrict Store Pickup orders to Cash on Delivery (renaming to Pay in Store)

Support when a missing feature was spotted was super-quick and resolved un under an hour

Towsure
United Kingdom
2 months using the app
November 10, 2023

These guys are really helpful when something does seem to work correctly. The chat is quite responsive and they did a quick zoom call and shared the screen to show me what was wrong. Really happy with the service.

SA Appliance Warehouse
Australia
Over 2 years using the app
November 29, 2023

Excellent support, with nothing to much trouble

Colour Clad Profiles Ltd
United Kingdom
Almost 3 years using the app
January 10, 2024

Super helpful, great customer service

nztack
New Zealand
21 days using the app
November 14, 2023

I needed some help setting up the app, but the customer service was swift and excellent.
When something is not working correctly, it gets solved quickly.
Great app, great customer service!

Kippenpakket.nl
Netherlands
10 months using the app