Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 4, 2023

Best app for shipping on the market. I have used multiple apps but none of them had so many features as ShipZip. Also the team provides great support and helps with custom solutions as well. Highly recommend this app.

Wheel&Barrow Home
Australia
Time spent using app: Over 1 year
April 1, 2023

Great app which I use for over 2 years on my store.
All works perfect, great support for custom modifications!

BOBO Pops
Cyprus
Time spent using app: Over 1 year
CirkleStudio replied April 2, 2023

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

March 30, 2023

I switched from another app to ShipZip and Sid & the team made it as seamless as possible! Customer service and product are great. Thank you!

Lemon Terrace Florals
United States
Time spent using app: 8 days
CirkleStudio replied March 30, 2023

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.

March 30, 2023

excellent app- sorted out all the shipping limitations we had with shopify. support is awesome. live chat sorted an urgent issue (shopifys fault) immediately. really that is the most important thing with any of these apps- that they can sort any issues that may arise quickly. so good to know you can trust them with this!

The Saltiest Dog
Australia
Time spent using app: 10 months
CirkleStudio replied March 30, 2023

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

March 28, 2023

These guys are really responsive. From the very start they made sure the app was setup the way I need. There have been a few things I need changed, and they did it right away. Highly recommend.

The Chama Valley Meat Co
United States
Time spent using app: About 2 months
CirkleStudio replied March 28, 2023

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

March 22, 2023

So far, so good! We have simple requirements and it was pretty easy to set up our zones and postcode rules. Had a little glitch and I had instant support from Sid on live chat - super knowledgeable, helpful and personable! Competitive pricing as well. We may more to the next plan when we want to add a little more functionality in...good to have the option! Very impressed with ShipZip.

In2Tec
United Kingdom
Time spent using app: 8 days
CirkleStudio replied March 23, 2023

We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out! We are always here for you.

March 21, 2023

I was having trouble with setting conditions and was going over it for 3 hours and I couldn't get it working. I reached out to their live chat and was instantly catered, in like 1 minute from opening the chat box. Sid helped me resolve this 3-hour issue in 5 minutes! Really awesome customer support and they will definitely help you out when you're in a pinch.

Relax Bedding
Australia
Time spent using app: 3 months
CirkleStudio replied March 21, 2023

We are so grateful for your 5-star review. Thanks for sharing your experience and rating with us and the community.

March 20, 2023

wow! wow! wow!!! This application is the best thing that ever happened for anyone that uses third party shipping rates. I've been using a different application which was always giving me other explainable issues. I had customers constantly call me with rates and shipping issues which made me lose money and the worst part the customer service was terrible. This app is completely opposite. First off, I must say the customer service is implacable. I had a representative on Skype with me for an hour setting up all the different settings/rates i needed at no extra charge (shout out Sid). This app is amazing. This app does many things. I now deleted 2 paid apps because of this one. HIGHLY RECOMMEND.

Pesach Meals
United States
Time spent using app: About 3 hours
CirkleStudio replied March 20, 2023

We’re glad we could be of service and appreciate the kind words! Please see us again if there is anything else you need!

March 20, 2023

Great Customer service walking you through every step of the process. Patient and friendly, would recommend to anyone who needs additional shipping rules added to their site.

Artspire Home
Australia
Time spent using app: 3 days
CirkleStudio replied March 20, 2023

We appreciate the fantastic review and are glad we could be of a great service. If you have any further needs or questions, please reach out!

March 19, 2023

Tech support is SO helpful! I was intimidated and lost, Manoj Socha was a great help and super friendly!

Bizaanide'ewin
United States
Time spent using app: About 1 hour
CirkleStudio replied March 20, 2023

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!