Reviews (363)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

February 7, 2024

Best shipping app on shopify. Not to mention the best and fastest live chat customer service I have ever experienced. Thank you so much for this app and for the great assistance on using this app :)

Tile Touch - Australia’s Online Tile & Mosaic Store
Australia
4 days using the app
April 18, 2024

Great App. Help us solved the shipping rules

BTArtbox Nails
United States
3 months using the app
January 10, 2024

Super helpful, great customer service

nztack
New Zealand
21 days using the app
December 4, 2023

The app does just what we were looking for - allowing us to exclude certain delivery options by postcode. It's very straightforward to set-up and use but ran into a couple of problems and the support was instant and extremely helpful. Highly recommend!

liGo.co.uk
United Kingdom
About 1 hour using the app
January 31, 2024

Quick response

Osara Australia
Australia
7 months using the app
December 4, 2023

L'app funziona come da aspettative e gestisce il problema del raddoppio delle spese di spedizione per chi ha più di un magazzino, supporto tecnico super efficiente. Consiglio

Funny Bunny
Italy
5 days using the app
November 25, 2023

best

alexstore
India
About 2 months using the app
April 4, 2024

Una excelente ayuda!

Urco Shoes
Chile
6 months using the app
February 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Stay Classy Meats
United States
Over 3 years using the app
Cirkle Studio LLC replied February 25, 2021

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

July 19, 2021

The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!

Furniture First
India
About 3 years using the app