Reviews (361)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance shipping efficiency with precise cost calculations and customizable rates based on location and product details. It supports multiple shipping modes and offers a user-friendly interface suitable for those with limited technical skills. The app is noted for its reliability and exceptional customer support, with team members like Sid and Ankit providing quick and effective solutions through calls or chat.

February 25, 2021

I highly recommend Shipping Rates by ZipCode. I have been looking for a shipping rates solution for the past 3 years (since we launched our store). It seemed impossible to find out that could do what I wanted. We ended up sticking with the native Shopify shipping solution and we "made it work for us". It was not ideal, but it worked. I found Shipping Rates by Zipcode late in 2020. I downloaded the free trial and began building out the app. I created 11 different shipping zones from FedEx, the respective zipcodes per shipping zone, and the weight ranges of our boxes that we ship with the respective shipping service. It was a full project but one I am proud of. Since we subsidize our shipping costs, this customization was highly important. After everything had been set, I had a complication from products we sell that do not need to be expedited versus items that need to be expedited. It took about 1 week and they had a solution created to fit my need. I cannot thank Shipping Rates enough for the stellar performance, the incredible customer service, and the willingness to hear me out and gauge if my request/issue was worthy of adding the feature to their app. If you are looking for a shipping app solution, look no further. Seriously, this app is incredible. Thank you guys!

Stay Classy Meats
United States
Over 3 years using the app
Cirkle Studio LLC replied February 25, 2021

Thank you for your comprehensive review. We value our customers feedback, we listen to their problems and we help them to solve it using our app. We keep adding exciting new features that are missing in other available apps and help to solve roadblock of our customers. We keep improving our development services, support and communication. Pleasure working with you and we are one step close to be one of best shipping app in Shopify. thank you again!

July 19, 2021

The app is amazing and what is even better is the customer service. They resolved my problem in no time and they were always available alongside while solving the problem. They also helped me implement my ideas for my website without any hesitance. SID, the executive who helped implement everything, worked like a breeze and was very helpful throughout. Awesome Job guys. Keep it up!!!

Furniture First
India
About 3 years using the app
June 24, 2022

Amazing Support and app, have a variation of functionalities, even by updates they manage to fix my problems quick as possible.

Tropimarkt
Germany
Almost 3 years using the app
December 15, 2021

All was great with this app. Excellent customer care, Siddharth help me to customize the app. Recommended

Elis Moda
Italy
Almost 3 years using the app
November 22, 2021

Great app and really great support with it. It allows me to do everything i need it to do within the remit of shipping options and i am very happy!

The Proof
United Kingdom
Almost 3 years using the app
October 11, 2021

Thank you Sid, Very helpful when i had an issue and was resolved within 5 minutes can't recommend enough. A+++++

Forty Clothing
United Kingdom
Over 2 years using the app
October 25, 2021

This app helped me break down my shipping into zones for cold logistics as well as having a flat rate for national products that are ambient. I was also able to calculate free shipping and link it to specific zones and product types.

The Broth Sisters store
Australia
Over 2 years using the app
Cirkle Studio LLC replied October 27, 2021

Hello Dear Merchant,

We love to hear that your app fulfills all your requirements. We are incredibly grateful that you took the time out to leave us a 5-Star review.

Edited October 9, 2024

Le must des application de calcul et gestion des dates de livraison. Rien à dire c'est au delà des nos attentes. Nous avons pourtant essayé de nombreuses applications. Aucune livraison ne passe à travers une date.
L'équipe technique et plus que formidable et disponible à fond. Bravo!
Toujours au Top!

Fromagerie du Château
France
Over 2 years using the app
Cirkle Studio LLC replied April 20, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

May 14, 2021

Very useful app, helps me to do what I need to get done. 10/10 customer support as well, if i had any issues, the team were ready to help me, even scheduling in video calls and helping me to double check my setup. Keep up the good work guys!

Creatures of Comfort
Australia
Over 2 years using the app
November 11, 2021

Best shipping app on shopify, with good value for money. Help from Sid was amazing. :) would definitely recommend

Home Juice
Australia
Over 2 years using the app