Reviews (15)
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the new update of an app crashed my store as well. I had my store off for 1 hour until finally find a way to fix it. support apparently is off in different time zone, and haven't tested the app before they launched it live.
Dear Gytis,
I'm Kate from FireApps Customer Support team, and I am very sorry for the inconvenience caused to your store.
Because there is an active chat you have opened currently, I am going to work with you directly on it for faster response.
Look forward to hearing from you at the soonest.
Best Regards,
Kate
The App is not working during the weekends, support is low so no one can fix the issue until weekend ends and then it start working and there is nothing to fix. And this happens every weekend. Waste of time waste of money and customers......
Hi there,
This is Lynn from FireApps Customer Support team, and we are sincerely sorry for the trouble you met.
Due to an unexpected server problem and limited development resource during weekend, it took more time to troubleshoot the issue.
However, this problem is solved now, and I hope you can give our app another chance to serve you in the best way as it was in the past.
Look forward to hearing your reply.
Regards,
Lynn
good app that works on my store, increases conversion rate i hope we'll see http://palatialpetals.com
I changed theme and plug in went missing. I added a staff account from the developers and they changed the code.
Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team
Fantastic app helped a lot in boosting customer offers , sufficient needs to maintain customer interest. Very happy with this app
Hi there,
Here's Lynn from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Lynn
Sales Box ‑ Shipping & Offers Support Team
It works great, I love it. it is good free even ..............................................................................................................
Hi there,
This is Johnson from Sales Box ‑ Shipping & Offers Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Johnson
Sales Box ‑ Shipping & Offers Support Team
Love it! Useful App and fantastic service. Solved all my problems within 24 hours!
Recommending for all shopify-stores, gives clearing information about shipping time for your costumers.
Hi there,
I'm Anna from Sales Box ‑ Shipping & Offers Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Sales Box. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other FireApps applications and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Anna
Sales Box ‑ Shipping & Offers Support Team
I love this app so much. fuctionallity, design, all great.
I am so sure I will purchase this app for my another store again.
And customer support are great also.
Every one should have this app
Hi there,
This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Sales Box ‑ Shipping & Offers Support Team
The sale box displays a lot of information and allows our customers to see promotions quickly. It is a very good software and the customer service solves the problem very fast.
Hi there,
Here's Anna from Sales Box ‑ Shipping & Offers Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Anna
Sales Box ‑ Shipping & Offers Support Team
This plugin is very convenient for me because it allows me to display different discount codes for different products very quickly through the grouping feature. At the same time, their customer service team is really fast, patient and professional, we inevitably encountered some trouble, and the great customer service team made me feel at ease. 100 stars for Raymond.
Hi there,
This is Andy from Sales Box ‑ Shipping & Offers Support Team. We are glad that you have had a great experience with our support when using Sales Box. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Sales Box, but also other our FireApps applications and e-commerce tips to have your business getting better and better.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andy
Sales Box ‑ Shipping & Offers Support Team
