Reviews (799)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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Lots of options, fast and reliable support, never experienced an outage. Perfect app!
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Great app and support from Vinduja. Helped to get our customers to select from both standard and express delivery options for selected suburbs. Helped to offer a better experience for our clients
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When it comes to Shopify apps, Support is crucial. I have used their support a few times and it has always been great but today I got in touch with a particular problem that was slightly more complicated. I got in touch with Jenifer through live chat and she offered a Zoom meeting to clarify the issue. This was a step above any support I have received in the past and she kept me on the call while she figured out a solution. Really pleased and thanks again, Jenifer.
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I am very pleased with the Shopify app "Shipping Rates - Shipeasy". I want to highlight the excellent support I received from Jenifer Logbase. She provided me with tremendous assistance and was extremely helpful with all my inquiries.
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Siva was great help with setting up our app, Logbase has a variety of apps that are helpful with shipping rates, their app makes setting up shipping rates very easy, just download and schedule a setup call with them!
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BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*
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Support works quickly. They solved my problem within a few minutes. Thanks Durkesh kumar R.
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The app is always willing to hear your feedback and make changes, the support team is amazing. I've spoken with 3 or 4 different people and all of them have been great! It can be so complex to resolve their understanding is amazing. Thanks always team
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Great technical support, Shipeasy functionality gets round Shopify's awful UK postcode handling.
Happy customer!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This application is really good, a little complex to use when you have several suppliers and starting delivery points to manage, but the support is really present and has helped me enormously! I recommend this application.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.