Shipping Rates — Shipeasy , 629 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
    622
  • 1% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants highly recommend this app for its intelligent shipping cost adjustments and accurate cost presentation to customers. It's praised for streamlining the checkout process and allowing customization of shipping rates based on various factors. The app can handle multiple SKUs with different rules and conditions. Its user-friendly interface and seamless integration are appreciated, as is the responsive and knowledgeable support team. Special features like the automatic syncing of product dimensions with each order are also valued.

April 11, 2023

You download it and have to do a Zoom call with the company for it to work. I don't even know why it is needed, never experienced that before. I just felt that was weird.

Sauced Up Salsa LLC
United States
7 minutes using the app
Logbase replied April 11, 2023

Hi,

This is Saravanakumar, CEO at LogBase. I just looked at your review, looks like there has been a misunderstanding. We provide support via chat, email and zoom. These channels are optional again, some of our customers do the setup themselves. Our customers only choose zoom if they have a complex setup and they require us to walk them through the setup. We have sent you an email from connect@logbase.io, please share your queries. We will be glad to assist you.

Have a nice day.

Saravanakumar C.P.

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