Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

December 30, 2024

Vignesh provided fantastic service. He has been great in helping me set up our complicated shipping rules for our website. I also have to say the app is great. It takes a little time to learn how to set up scenarios and rules, but once you do, it's super easy to use. If you are stuck, just reach out to support.

Tennis Express
United States
2 months using the app
November 25, 2024

Confusing, but it works very well once set up.

And the support is phenomenal. They will help you setup for any scenario you could think of.

Sportova
United States
About 1 year using the app
Logbase replied November 26, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 19, 2024

The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!

Zencrafthouse
United States
8 months using the app
Logbase replied December 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 12, 2024

Shipeasy is an excellent app for anyone needing more advanced shipping rules than Shopify's basic options. The app offers a wealth of resources, including plenty of YouTube tutorials that make it easy to set up on your own. If you need assistance, their support team is fantastic. They respond to chat promptly and even offer the option to schedule Zoom calls for more in-depth help.

I took advantage of the Zoom call feature and had the pleasure of working with Vignesh, one of their support team members. He was incredibly helpful, patiently answering all my questions and providing practical solutions to the issues I was facing. Thanks to his guidance, I was able to get everything running smoothly.

Overall, Shipeasy is a must-have app for advanced shipping needs, backed by an outstanding support team. Highly recommended!

Deck Deals
United States
About 1 month using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 18, 2024

Amazing customer service! They really take the time to make sure the application is working the way you want it to on your website. Jenifer Joys has been great to work!

Revland Outdoor Living
United States
16 days using the app
Edited December 19, 2024

I had an excellent experience working with Vignesh and the team. Vignesh was incredibly helpful, patient, and attentive in resolving my shipping rate setup. He went above and beyond to ensure everything was configured perfectly and provided clear explanations throughout the process. The functionality of the app has been outstanding, and the customer service was top-notch. Highly recommend this app and team for anyone looking to streamline their shipping needs. Thank you, Vignesh, for your amazing support!

Pack Ship Mail Supplies
United States
5 months using the app
Logbase replied October 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 8, 2024

This app is brilliant! We have quite complicated carriage as we have several different warehouses, each with its own carriage charges for different post codes. We also have to combine shipping carriages and calculate pallets costs. This app allows us to do all this accurately, in a very straight forward logical way. We had a glitch where it stopped working but their customer service replied and helped straight away - turned out to be a shopify problem but they helped us get up and running again in minutes. We were very impressed with their level of service. Cannot recommend highly enough.

GAPS Water Treatment
United Kingdom
2 months using the app
Logbase replied October 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 30, 2024

Janani was fabulous and patient setting up my Shipping profiles and scenarios. Great work and i think she should get a pay rise for her app knowledge.

2Magpies
Australia
6 months using the app
Logbase replied December 31, 2024

Thank you so much for your wonderful review! It truly means a lot to us. Please reach us if you have any queries, we will be glad to assist you.

December 18, 2024

I recently started using Shopeasy to set up custom shipping rates for different products in a Shopify store I am working on, and I couldn't be happier with the experience! The app is incredibly user-friendly and offers exactly the flexibility I needed for managing shipping rates per item.

A special shoutout to Durkesh from the support team, who went above and beyond to assist me. He patiently walked me through the setup process and explained everything in detail, making it so much easier to get started.

If you're looking for a reliable app to manage your shipping rates with exceptional customer support, I highly recommend Shopeasy!

Medina Rug Co
United Kingdom
6 days using the app
December 12, 2024

Rahul was extremely helpful in working through questions I had for my unique set up. I have had great customer service and quick response through Shipeasy and highly recommend!

Vantage Coffee Roasters - Wholesale
United States
22 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.