Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

November 28, 2024

excellent customer service

USShoppingSOS
United States
Over 2 years using the app
November 5, 2024

Customer support is always amazing, especially Vignesh!

The Ross Art Group
United States
Almost 3 years using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 15, 2024

We’ve been using the Shipeasy app for over a year now, and it’s been an absolute lifesaver for managing our shipping requirements on Shopify. The app is super intuitive, and customizing shipping grids for different products and regions couldn’t be easier.

Shoutout to Barath from their support team! He’s incredibly knowledgeable and quick to respond.

If you’re looking for a shipping solution that’s flexible, user-friendly, and backed by excellent customer service, Shipeasy is the way to go. Highly recommend it!

Snuggle Bugz
Canada
Over 1 year using the app
November 25, 2024

Confusing, but it works very well once set up.

And the support is phenomenal. They will help you setup for any scenario you could think of.

Sportova
United States
About 1 year using the app
Logbase replied November 26, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 18, 2024

Thank you

SOOJIB
United Kingdom
10 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 19, 2024

The app works great, but it can be complicated to use at first. Customer support (Janani) is excellent. She walked me through how to use the app and helped me set up what I needed. Great service. I highly recommend the app!

Zencrafthouse
United States
8 months using the app
Logbase replied December 6, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 24, 2024

Mr Shiva was very Helpfull.. took him 5 minutes to solve my problem.

Fauzul Enterprise
Malaysia
About 1 year using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 2, 2024

Janani

TTRacing Australia
Australia
6 months using the app
Logbase replied December 6, 2024

Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.

December 18, 2024

Vignessh supported me in understanding everything. His support was absolutely awesome.

Apricus Art Collection
United States
3 months using the app
November 7, 2024

I really like the service given by Vignesh and what took us a day to solve with his help sorted within a minute. Thanks!

Green Cricket
Canada
5 months using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.