Reviews (947)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping rules and set custom rates for different products and regions, essential for stores with diverse inventories. It features AI-based packing algorithms and supports advanced shipping rules, enhancing shipping efficiency. The customer service team is praised for their patience and expertise, offering support through email, chat, and Zoom, which significantly boosts user satisfaction.

February 24, 2025

Could not speak more highly of the help I received from Nithish... He was so patient, knowledgeable and efficient. He helped me set everything up. This app does everything I hoped it would...REALLY appreciate your help!

Numeracy Teachers Academy
Australia
1 day using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

June 7, 2025

Very good support - I was pretty lost at times setting this App up and Vinduja was very patient and helpful. She helped me set up a very complex shipping situation. Have not put the app into use yet - but so far impressed.

Mendocino Maples Nursery
United States
1 day using the app
January 13, 2025

This app does exactly what it says it's going to do and I couldn't be more satisfied. The support is top notch and worth every penny. I'm pretty green when it comes to Shopify, Vindo was ultra patient and efficient in getting us set up for success.

Cardhaven Games
United States
4 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

May 26, 2025

Great app; and very happy with the support as well.

ProofNoMore
United States
5 months using the app
Logbase replied May 28, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

June 7, 2025

Jennifer helped set up my shipping rates exactly how i wanted and with speed too.

PHANTOM
United Kingdom
About 2 hours using the app
February 18, 2025

Durkesh is very helpful & managed to solve my issue very promptly. App itself is very customisable & feature rich.

Hakuna Pets AU
Australia
5 months using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

January 25, 2025

Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need.

Renovation Square
Australia
4 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

March 24, 2025

Great customer support! Bindu was able to quickly identify and fix my issue

SUMMIT
Canada
About 17 hours using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

December 12, 2024

Shipeasy is an excellent app for anyone needing more advanced shipping rules than Shopify's basic options. The app offers a wealth of resources, including plenty of YouTube tutorials that make it easy to set up on your own. If you need assistance, their support team is fantastic. They respond to chat promptly and even offer the option to schedule Zoom calls for more in-depth help.

I took ...

Deck Deals
United States
About 1 month using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

January 20, 2025

The service (via chat, zoom) has been excellent on this app. Nithish was very helpful in troubleshooting some setup and metafield details for me!

Feed The Ravens
United States
8 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...