Reviews (995)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

September 25, 2024

Helped us with setting a flat rate when Shopify couldn't solve this issue. Thank you.

Freddy Australia
Australia
7 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Barath was amazing, very helpful, intelligent and quick.

1913 Kickapoo Orchard
United States
About 2 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 5, 2024

Nithish is a really helpful assistant in shipeasy, He and his team has helped me completely setup the rates for shipping more then 5 times. I am really glad to have them and use Ship easy for my shipping.

Rad Tod
United States
14 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 28, 2024

Amazing customer service. The best I have ever been across. Warm, Fast and Efficient. They even did the set up for us. Amazing! Highly recommend. Thank you Vignesh!

poddie.fr
Poland
3 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 13, 2024

A good app for shipping rates, and perfect service from Durkesh! THanks a lot!

Shelvingbrothers
Australia
3 months using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 24, 2024

Siva was very helpful and clear. Everything went smooth!

Rebelly
Sweden
9 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 18, 2024

Durkesh was very helpfull to install, app is very good to calculate freight based on zipcode and weight

Vartesan
Brazil
About 1 month using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 4, 2024

Durkesh was really helpful, and got me on the right track - support was very easy to get

The Brighton Beard Company
United Kingdom
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 25, 2024

The app works excellent, they also have a very supportive chat support, I was assisted by Natish Kumar, he was very patient in helping, keep up the good work!

I'mPerfect PH
Philippines
2 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 8, 2024

I was struggling to get my head around how to add different rates for different UK Post Codes and Vinduja was very responsive on the chat. After a few back and forths, she suggested a zoom call, asked for control of my screen and showed me exactly what to do. Great customer support and highly recommend this app.

Heracles Wellness
United Kingdom
About 1 hour using the app
Logbase replied October 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.