Reviews (953)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for managing complex shipping needs and calculations, especially for businesses with diverse product ranges. Its ability to set custom rates and utilize AI-based packing algorithms is noted for precision and customization. The user-friendly interface aids in simplifying shipping management, while the customer support team is praised for their proactive and knowledgeable assistance, often through personalized Zoom calls.
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I haven't used any other shipping apps, however this is far more robust than the native shipping options for Shopify. If you are setting up multiple shipping options for lots of products, this is a great app. And the live chat support has been a life-saver when I'm not sure how something works!
Dukesh is #1, he deserves a raise and promotion. The app is very easy to use and very efficient and friendly. A must for all the shopify websites out there!
Janani is a great help, thank youuuu
Jennifer helped set up my shipping rates exactly how i wanted and with speed too.
Working as intended.
We needed incremental shipping with exclusion on upsell products, and they helped us to set it to work.
Nice and fast support through chat.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Shout out to Durkesh! For the superb support extended to us even though we are on free trial. Definitely worth subscribing especially if you want a smarter/dynamic shipping options.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Janani has been fantastic , she has helped us set our rates up via zoom call and explained everything in depth. Janani made sure all my expectations were met and i have been blown away by the quality and value.
Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.
Vignesh was very patient and helpful. There was some confusion about different item types but he let me take as much time as I needed.
I don't feel the rates were explained clearly. At first, he said "you won't pay the extra $20/month if you change your Shopify plan". But then, he didn't make it clear that when I activated Logbase, I would need to then pay a different $20/month.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Vindu who helped us set up the app was very helpful :) The app works only when you need just a few shipping rates. It does not work if you need customized shipping rates.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...
Durkesh and Deepan is verry supportive and helped me out very quickly Thank you for your support