Reviews (1,051)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.

December 13, 2023

Questa è l'app che cercavo da tempo per la spedizione per CAP. Rahul è stato professionale e disponibile, assistenza perfetta. Grazie mille!

belleamie
Italy
18 minutes using the app
Logbase replied December 18, 2023

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

July 26, 2023

Easy setup and very helpful! Vinduja & Rahul were amazing in helping me setup our account and helped me through the setup and testing process.

soll. the label
Australia
13 minutes using the app
Logbase replied July 27, 2023

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

January 22, 2024

Jennifer has been very helpful, great support :)

Velmano
Germany
9 minutes using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

November 25, 2022

I installed this app and didn't quite feel certain about whether it would meet my needs in creating product & postal code specific rates. For this reason I scheduled a meeting with their Support team which was super easy to do & there were many open times for me to choose from within the day. Speaking with their team I was able to achieve exactly the set up that I needed, they helped to make it very simple, easy and worked with me through it. Very excited by this app's features and the fantastic support team behind me in doing so! Thanks so much Shiva!

Marg's Miscellaneous Boutique
Canada
February 21, 2025

Memory Magic Box
Hong Kong SAR
About 4 hours using the app
October 9, 2024

IndiaMate
Australia
About 4 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

MotoMusic
United Kingdom
Over 1 year using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 17, 2024

Azureau Wine & Spirits
Canada
12 months using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 19, 2023

Isadora Popper
United States
Over 1 year using the app
Logbase replied September 25, 2023

We're delighted to hear about your excellent experience with us, and your positive feedback is greatly appreciated. If you require any further assistance or have additional inquiries, please feel free to contact us. We eagerly anticipate the opportunity to serve you once more in the future.

November 14, 2023

Groove US
United Kingdom
12 months using the app
Logbase replied November 24, 2023

Thank you for taking the time to leave us a 5-star review! It means a lot to us. Please feel free to reach us for any queries, we will be happy to assist you!