Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

August 16, 2024

This makes life easier!

Bucket of Bread
United States
6 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

Great customer support from Durkesh, really helpful!

Sazy's Test Store
United Kingdom
Almost 2 years using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 29, 2024

Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.

Conch Outdoors
Australia
14 days using the app
Logbase replied July 30, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 16, 2024

Jennifer was a great help today, and executed the task at hand really quickly, kindly and helped our business out.

We really would reccomend her, great help!

A*

DripUnion
United Kingdom
About 6 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 30, 2024

Good app

LES - Lifting Equipment Store®
United Kingdom
4 months using the app
Logbase replied November 21, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

October 29, 2024

Platform is great and Vignesh was very helpful.

Masterspapartsonline
United States
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 16, 2024

they have a great customer service, Nithish was a great help!

PET סטוק
Israel
14 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Super help support team! Vindu was very thorough and helped out a lot.

Team Elite
Australia
10 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best.
Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Good Furniture
New Zealand
About 2 years using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

December 4, 2024

Very helpful app and the customer service is also great. Vignesh helped me a lot.

Viagrow | Premium Plant Products
United States
About 2 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.