Reviews (996)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

December 4, 2024

Very helpful app and the customer service is also great. Vignesh helped me a lot.

Viagrow | Premium Plant Products
United States
About 2 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 20, 2024

This service is just incredible! Rajkumar helped me immediately with all my issues and with his support the setup was very easy! Now I also understand it much better! In the future I will see if the app is working smoothly but I'm sure it will!

Naschnatur
Germany
18 days using the app
Logbase replied August 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)

August 22, 2024

Easy to use and very helpful staff if you ever get lost. Postcodes can be a headache but these guys are superb, making shipping rates, simple!

Deal Buyer
United Kingdom
3 months using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 20, 2024

great app, very helpful with setting up. Easy to use. Step by step help

Kiln Dried Hardwood Logs
United Kingdom
8 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 5, 2024

Thanks for help Rajkumar!

ConesOnly
United States
6 days using the app
Logbase replied December 6, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

December 26, 2024

Jennifer has been very meticulous, patient and very help. 5 stars for her.

Warrior Plunge
Malaysia
About 4 hours using the app
October 30, 2024

Good app

LES - Lifting Equipment Store®
United Kingdom
4 months using the app
Logbase replied November 21, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

August 30, 2024

Nithish has been very helpful and patient. He guided me throughout the process. It was so easy to use Shipeasy!

Think Blooms
Australia
3 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 12, 2024

I was looking for a very nuanced way to configure shipping costs and was able to find a great solution with Shipeasy. There is a bit of a learning curve for setup, but the app is very well documented and support is fantastic. A support agent named Darkesh spent a good bit of time with me, holding my hand through setup, logging into my shop and answering questions. Very highly recommended app and company.

12ozProphet
United States
About 12 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 16, 2024

Jennifer was a great help today, and executed the task at hand really quickly, kindly and helped our business out.

We really would reccomend her, great help!

A*

DripUnion
United Kingdom
About 6 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.