Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

August 15, 2024

Very Great Application and Support, Thanks Durkesh for the support!

Suluz Orchids
India
3 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Super help support team! Vindu was very thorough and helped out a lot.

Team Elite
Australia
10 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 24, 2024

I would recommend this app and the service is amazing !!

XD21
South Africa
About 24 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 1, 2024

Janani provided me the superb help today, our life saver.

Medcore Direct
United States
About 14 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 16, 2024

Jennifer was a great help today, and executed the task at hand really quickly, kindly and helped our business out.

We really would reccomend her, great help!

A*

DripUnion
United Kingdom
About 6 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 9, 2024

Very helpful zoom chat with Janani, who talked me through how to configure my shipping rates.
Didn't realise you need to be on the Advanced plan or above with Shopify for this shipping app to work!

Friars Gallery
United Kingdom
3 days using the app
Logbase replied September 10, 2024

Thank you for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

December 4, 2024

Very helpful app and the customer service is also great. Vignesh helped me a lot.

Viagrow | Premium Plant Products
United States
About 2 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 22, 2024

Thanks Rahul

K-ShipBox
South Korea
About 2 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 21, 2024

Pretty Helpful with the 10 different scenarios that needed to be solved, Mr. Durkesh had created solutions to the problems that we experienced. Will 100% recommend Shipeasy to others!

PERCUP
United States
19 days using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 20, 2024

This service is just incredible! Rajkumar helped me immediately with all my issues and with his support the setup was very easy! Now I also understand it much better! In the future I will see if the app is working smoothly but I'm sure it will!

Naschnatur
Germany
18 days using the app
Logbase replied August 21, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service. We're always there to help you at any time :)