Reviews (996)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

October 1, 2024

Janani provided me the superb help today, our life saver.

Medcore Direct
United States
About 14 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 4, 2024

Barath assisted on setup.

Morales Ltda
Bolivia
17 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 16, 2024

they have a great customer service, Nithish was a great help!

PET סטוק
Israel
14 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

This makes life easier!

Bucket of Bread
United States
6 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

Great customer support from Durkesh, really helpful!

Sazy's Test Store
United Kingdom
Almost 2 years using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 29, 2024

Great functionality allowing me to charge additional delivery by post code by using product Tags. Made use of the free on-line meeting to set-up the app. Janani was extremely helpful, provided lots of useful tips, and made sure the app was set-up perfectly. Thanks for a great app and all your help getting it set-up.

Conch Outdoors
Australia
14 days using the app
Logbase replied July 30, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best.
Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Good Furniture
New Zealand
About 2 years using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

October 19, 2024

Super service and app:) Durkesh was very helpfull !!!

miamo
Poland
About 17 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Super help support team! Vindu was very thorough and helped out a lot.

Team Elite
Australia
10 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 4, 2024

**This plan only works if you pay for the Shopify and Pro level plans, not the Basic $39/month plan** In the app description, the developer tells you that you need the CCS API for the app to work, but leaves out that you can only access that API with the higher tier plans. The app seemed robust and well made, but it was frustrating to find that it is not actually compatible with my site after doing much of the setup.

Donut Season
United States
About 22 hours using the app