Reviews (978)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

September 24, 2024

I would recommend this app and the service is amazing !!

XD21
South Africa
About 24 hours using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 21, 2024

Nithish was very useful and solved all my problems! App is a very useful tool.

Paving Shopper
United Kingdom
7 days using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 27, 2024

good one

Tillman Tools LLC
United States
4 months using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 6, 2024

Trés content pour cette application.
J'ai eu un bon accompagnement de la part de Janani.
Merci beaucoup

La Green Touch
France
About 1 hour using the app
Logbase replied November 7, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

August 30, 2024

Hinduja helped me setup the app, Absolute ease, Hoping to drive a lot of sales this season

Raj Silk Villa
India
About 2 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 6, 2024

Durkesh & Rahul from the team were super helpful with the set up process of Shipeasy, this app seems super helpful and I can't wait to use it, kudos to their customer service. I am confident they can solve all our shipping issues!

Diaspora Co.
United States
About 15 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

The app is incredibly easy to use, and the integration process was seamless. It covers almost every scenario you could need for setting shipping prices. The customer support team is exceptional super helpful, friendly, and supportive. I highly recommend this app to anyone looking to streamline their shipping process!

TheGreenArk
United Kingdom
About 17 hours using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 9, 2024

Barath help me very much about my Problems. Shipping Rates are working perfect if you have 2 Types of Products!! <3

Parfumtest
Switzerland
6 months using the app
Logbase replied July 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 31, 2024

When it comes to Shopify apps, Support is crucial. I have used their support a few times and it has always been great but today I got in touch with a particular problem that was slightly more complicated. I got in touch with Jenifer through live chat and she offered a Zoom meeting to clarify the issue. This was a step above any support I have received in the past and she kept me on the call while she figured out a solution. Really pleased and thanks again, Jenifer.

MacGregor and MacDuff
United Kingdom
Almost 2 years using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 1, 2024

Janani was helpful and assisted with making the required changes and made the app live. Most recommended! Thanks

Miduty
India
5 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.