Reviews (979)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

August 1, 2024

Janani was helpful and assisted with making the required changes and made the app live. Most recommended! Thanks

Miduty
India
5 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 21, 2024

Really useful app and great customer service. Jenifer set up all of our shipping rates for us, saving us hours of work. They helped us through the testing process and made amendments where necessary.

TheSoapery
United Kingdom
6 months using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 14, 2024

Barath help us solved what we needed.

Marine Foods Express, Ltd
United States
About 1 hour using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

December 2, 2024

Janani

TTRacing Australia
Australia
6 months using the app
Logbase replied December 6, 2024

Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.

June 27, 2024

Janani provided exceptional assistance in resolving shipping rate issues on our website. Her clarity and support during a zoom call led to a quick resolution. 5 star service!

VitalityPoints
Philippines
7 months using the app
Logbase replied July 2, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited July 25, 2024

Really Amazing app specially its support service is amazing. They have very professional staff team specially I like to mention Barath Bindu who assist me in my concern very well.
Must Recommended

Jarral Mobile Tyre Fitting
United Kingdom
4 months using the app
Logbase replied July 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 13, 2024

This application is really good, a little complex to use when you have several suppliers and starting delivery points to manage, but the support is really present and has helped me enormously! I recommend this application.

FRANCE CHR
France
6 months using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 28, 2024

Good app

God is good
Vietnam
1 day using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 31, 2024

Jenifer was incredibly helpful. She explained the app very clearly and help me troubleshoot every issue i had. very appreciated for her help!

Grüns
United States
7 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 2, 2024

The employee Vindu was so patient and professional, perfect service, would recommend!

Comfo.lv
Latvia
8 days using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.