Reviews (798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
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Rahul was very helpful in fixing my issue, fantastic service
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
The app is effective and helped to setup my requirement. Awesome support and quick response. Highly recommended!
Support is still amazing, any issues and they know exactly how to help fix it.
Thanks
Thank you again for taking the time to share your positive experience with us. We look forward to serving you in the future and continuing to exceed your expectations😊
I was looking for an app to let me set up specific shipping prices based on item type and not overall order weight.
I contacted "Shipping Rates - Shipeasy" support and arranged a zoom call. Dhana guided me through the setup process and spent over an hour with me to help me configure the app around my product groups. Dhana was friendly, patient, and his knowledge of the app was brilliant.
I had been looking at other apps but the customer service Dhana provided to me made it an easy choice to go with "Shipping Rates - Shipeasy".
The app is now fully setup and I could not be happier with it.
Thanks Dhana!!!
Gary / Steven of Winder Joinery
Hi Gary / Steven,
Thank you so much for your fantastic 5-star review. We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. Awaiting to assist you in the future!!
This covers all aspects of shipping for the clients I work with. I did have some difficulty with one aspect and Jenifer from the support team was on hand straight away to show me which settings to change and get the shipping rate I desired - MOST HELPFUL!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
I'm thrilled with the "Shipeasy" app and the support I received from Sowmi. This app has transformed my Shopify store's shipping process. It's user-friendly, streamlining order management and label generation. Vinduja assistance was impressive – responsive, patient, and knowledgeable. Integrations worked seamlessly. Looking forward to more platform integrations in the future. Highly recommended!
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
I got this app cause i had to get the shipping rates done and shopify suggested this app, i was then interested to see how to get what i wanted done, that's when i got in touch with Mr.Rahul from the support, he really offered professional help and showed very good understanding of what's going on and the app itself, i recommend the app for everyone
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Very helpful support call, thanks to Vinduja
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
I recently discovered Shipeasy, and I must say it has been an absolute game-changer for managing my shipping needs. This app is not only incredibly useful but also surprisingly user-friendly, making it a breeze to navigate even for a newcomer like myself.
One of the standout features of Shipeasy is the outstanding customer support, particularly Siva's hands-on assistance. From the very beginning, Siva went above and beyond to help me set up various shipping scenarios tailored to my specific needs. His responsiveness was impressive, and he promptly replied to my inquiries, ensuring I never felt left in the dark.
What impressed me the most was the personal touch Siva added to the customer support experience. He generously offered to conduct a quick Zoom call to walk me through the app and ensure that I didn't encounter any errors during the setup process. This level of dedication and commitment to customer satisfaction is a rare find in today's fast-paced digital world.
We appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
Vinduja was very helpful and scheduling a zoom call made the process much easier for me!!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!