Reviews (954)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping scenarios and customizing rates. Its AI-based packing algorithms and detailed rule customization based on product attributes and destinations are particularly valued. The intuitive interface and exceptional support team, known for their responsiveness and expertise through personalized channels like Zoom and live chat, also receive high praise. Many appreciate the app's robust features and support.

April 7, 2025

Great support!

Havens | Luxury Metals
United States
Almost 2 years using the app
Logbase replied April 21, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 9, 2024

We manage several Shopify stores that require advanced shipping rules based on geography. Some are regionally restricted goods, others are variable due to regional licensing agreements. Additionally, we offer several tiers of local delivery. Shipeasy is exactly what we needed!

A special call out to the great support offered by Rajkumar over telephone consultation. True 10/10 support, incredibly ...

True North Vapor
Canada
13 days using the app
Logbase replied October 14, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

April 25, 2025

Janani was excellent help

Greenslades Furniture
New Zealand
8 days using the app
Logbase replied April 26, 2025

Thank you for rating our app. Please feel free to reach us if you have any queries, we will be glad to assist you.

November 22, 2024

Nithish has helped us out very quick and his other colleuges as well, they are very fast at responding and the app works perfectly for us, we tested a few that did not work for our needs, this was the perfect fit :)!

LEDKUNGEN
Sweden
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

November 7, 2024

Durkesh was great help, great app. Having Zoom call help and screen share is a must. So glad that I got Shipeasy. I had tried other apps that did not have the same level of support or Zoom screen share. Thanks so much Shipeasy. I highly recommend!

Toilets Are Us
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

March 2, 2025

Nithish was very thorough and patient with me and very helpful. Greatly appreciated

CIRCUIT BREAKER SUPERSTORE®
United States
4 days using the app
Logbase replied April 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

August 8, 2024

The app is thorough, and works perfect for us after being set up correctly. Barath was very helpful in helping set up my shipping rates to our exact specs. This app overrides Shopify's default 'add rates together' for different shipping profiles, and allows us provide shipping rates that are one of the other, instead of combining them. Thanks Shipeasy!

The Bearded Butchers
United States
14 days using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 14, 2024

This is the best app for shipping calculations
We used Boxify and is very expensive it can cost you $300 (30.000 calculations) to $1000 a month sometimes they go per calculations. Shipeasy support is wonderful fix issue in minutes. Works perfect for shopify plus users.

MOEFLAVOR - Waifu Inspired Fashion and Lingerie Store
United States
10 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 19, 2024

Can be a little tricky to figure out but overall they were very helpful when we set up a Zoom call to get some things figured out. Happy with the app so far! It's made it a lot easier for us to tailor our shipping rates to our customers.

Moons Rare Books
United States
5 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

September 4, 2024

Thank you Shipping Rates app. Special thanks to Durkesh who helped me on distance base shipping rates. We created all the scenarios together and tested as well.

Waiting for show distance count between source to destination in history area for accurate results.

Thank you!

Dev-Palletstore
United States
19 days using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...