Reviews (1,055)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to handle complex shipping requirements, reducing cart abandonment with customizable rates for different products and regions. Its AI-based packing algorithm efficiently calculates accurate shipping costs. The user-friendly interface and responsive support team, accessible via chat and email, are also highly praised for their quick problem resolution and setup assistance. This makes it a top choice for merchants with intricate shipping needs.

February 14, 2025

Thanks Rahul for the support. It is a bit complicated to get the tool runnung, but I think with th egood support , we will have a solid solution for the future. Thanks.

Haro Bikes Europe GmbH
Germany
3 months using the app
January 28, 2025

Vignesh

CorpKit
United States
4 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 11, 2025

Only been a few weeks but so far so good. Vignesh with support has been very helpful and they are available same day when you need them. We use the app for setting up unique rates for our foreign markets.

GuitarGrip
United States
3 months using the app
January 25, 2025

Great help and support by Nithish, been using the app for sometime now and very happy with it. Does excatly what we need.

Renovation Square
Australia
4 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 1, 2025

This app worked perfectly for our business in order to combine delivery rates for multiple products so we were not overcharging for delivery and remain competitive. It was not easy to set up so I contacted support and Vignesh was able to help me with set up. I recommend.

Equipped Gym
United Kingdom
3 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 27, 2025

Nithish hat mir sehr gut geholfen, die App ist Super!

USM-Markt
Germany
About 2 months using the app
February 12, 2025

Shipeasy is a great app that perfectly addressed the needs we had with our shipping rates, as we have multiple rules based on products and needed a solution to account for combination carts with multiple products with different rules. Shipeasy provides a fantastic, reliable solution for this. Their support team is also amazing, we had a lot of questions getting started but they were quick to ...

PK Safety Supply
United States
About 2 months using the app
December 30, 2024

Janani was fabulous and patient setting up my Shipping profiles and scenarios. Great work and i think she should get a pay rise for her app knowledge.

2Magpies
Australia
6 months using the app
Logbase replied December 31, 2024

Thank you so much for your wonderful review! It truly means a lot to us. Please reach us if you have any queries, we will be glad to assist you.

January 17, 2025

I needed help working out how best to setup some complicated shipping rates - I wasn't even sure it was possible!

I jumped on a Zoom call with Durkesh, he was able to get the rates working properly and explained how to setup the rules to enable me to develop them further.

I believe this is the best shipping rates app for shopify!

Rossett Tiles & Bathrooms
United Kingdom
About 2 months using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 15, 2025

Vignesh was so helpful. He was kind and polite, and made sure all my scenarios were as they should be, and there were a lot. First contact with customer service, and was very pleased. Felt like I choose the right app for my needs.

California Furniture Solutions
United States
About 1 month using the app