Reviews (799)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.

May 17, 2024

THE BEST customer support. Shipping formulas can be complex and this is a very awesome product once you take a little bit of time to learn it. Customer support is the best out of any app I've used in our 6+ years in business. Absolutely fantastic support.

Channel XR
United States
8 months using the app
Logbase replied May 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 25, 2024

Barath was fantastic!

Vault City Brewing
United Kingdom
About 1 year using the app
Logbase replied April 30, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 18, 2024

Very happy! Good app and good customer service :)

Prepared Planet
United States
About 1 year using the app
Logbase replied April 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 11, 2024

Barath helped a lot!

FarmHouse Fresh
United States
4 months using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 6, 2024

Barath was incredibly helpful! After 10 different conversations he was able to explain what I need and would definitely recommend!

Hydraulic Parts Online
United States
4 months using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 29, 2024

Great!
Trouble shooting with the chat was a breeze.
Thank you!!

Rosewood Winery
Canada
Over 2 years using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

April 11, 2024

excellent, takes some time to learn but good bit of kit

Perfect Ponds And Koi
United Kingdom
About 1 year using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 1, 2024

Shipeasy - is an excellent app for stores that require products to be shipped to different zones - The shipping in Australia is very difficult if you have different vendors with products that are different weights shipping to the one customer (so you need to combine product shipping rates) or even just shipping products to different zones.
We needed a solution that calculated the shipping for items from different vendors to be calculated at the Shopping cart /check out level, and it needed to be fast, to avoid cart drop out!

I the needed ground work by creating a graph of Zones and tagged products accordingly with an identifying tag so Shipeasy could create a shipping calculator - They took the time needed and were excellent...
We have been very happy and it has worked perfectly for a year!

I would recommend ShipEasy to anyone who needs a Shopify Multi-product multi-zone shipping calculator ..

Thank you Shipeasy! Best of Luck...

Feel free to reach out to - bomd.com.au if you need help with your graph ready for shipeasy :-)... (I am a shopify partner and I love to see businesses succeed!)

eshopa-store
Australia
Over 1 year using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

June 14, 2024

Barath helped us created multiple shipping scenarios and solve my issues. Great guy!

All U Need Garden Supply
United States
2 months using the app
Logbase replied June 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 2, 2024

I had an amazing support. Siva was very helpful and kind! Thank you so much Shipeasy for providing an amazing customer support!

99depot
Brazil
3 months using the app
Logbase replied May 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.