Reviews (804)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping needs, especially for stores with diverse vendors and product weights. It's praised for its ability to calculate shipping costs at the cart level, handle unique scenarios like market-specific brands and irregularly shaped products, and integrate with FedEx. Merchants appreciate its user-friendly interface, accurate cost adjustments, and diverse shipping scenario creation. The customer service is commended for their quick responses and problem-solving skills, with several team members being singled out for their exceptional support.
Refine
-
By rating
Jenifer is really helpfull. She helped me with all my problems with setting up shipping rates.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Excellent APP
Best support received by Rahul
Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had a great experience with us. It means the world to us that you took the time to share your positive feedback. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future🙂
Shipping Rates - Shipeasy app has completely met our needs in calculating shipping based on weight and distance from our distribution center. Customer service is amazing - immediate, specific assistance (will hop on a zoom right away to resolve more easily or through chat), friendly and kind and very quick (I haven't wait at all and everyone I have talked to has been an expert who answered my questions). Siva has helped multiple times now and we are so appreciative. They even copied all of my settings from a different one of our stores, so that I didn't have to manually enter and worry about errors.
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
I had talked to Dahan and he was very patient and friendly and took his time to walk me through the steps by steps of the set up.
I would have to take my time to use the app itself and see how it will be helpful with my business.
Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.
Janani was super helpful in getting the app setup for me and my store. Highly recommend and they are very responsive and willing to help at any moment. A++ from me
Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.
The app is slightly complicated to use, but the Shipeasy team is always there to help with issues! Just did a live chat to solve an issue with checkout and Janani helped us figure out what was wrong and what to do in the future to prevent it from happening again - in less than 10 minutes. 100% recommend this app!!
Thank you so much for the wonderful review! It means a lot. Please feel free to reach us if you have any queries, we will be glad to assist you.
Janani and Dhina were both very useful and patient while showing me how to use and navigate Shipeasy app. Amazing support!! Very much appreciated, thank you
Your positive review means a lot to us, and we're truly grateful for it! Should you have any inquiries or concerns, please feel comfortable reaching out to us.
Allowed us to limit where we deliver, great customer service. Rahul was great to talk to and helped us with set up
We really appreciate your valuable time to share your rating with us. Feel free to reach us anytime and we will be happy to assist you. Thank you again!
Fantastic shipping rates app with extreme amounts of flexibility and combination options.
Not to mention their super quick and friendly support.
Can't recommend it enough! Worth every penny!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are thrilled to hear about your positive experience with our product and service.
Jennifer was very helpful and patient!
Thank you so much for taking the time to share your feedback with us. We are grateful for your kind words and delighted to hear about your positive experience with us.