Reviews (978)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

Edited December 2, 2024

Rahul and Nithish our customer service mate was awesome and sorted the issue we had with a Zoom call quick and efficiently would highly recommend her and the Shipeasy team. Makes life much easier when you can speak to a real person who knows their product so well.

Highly reccomend!

Yarn'n
Australia
11 months using the app
Logbase replied January 21, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

July 25, 2024

Barath was great! Helped me get set up in no time at all!

Keto Brick LLC
United States
About 6 hours using the app
Logbase replied August 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 8, 2024

Vindu was amazing and very generous with her time. She made it simple to understand the process and ensured that all of my questions were answered.

After some initial setup, the app seems powerful and able to handle the demands of New Zealand's specific shipping quirks. Would happily recommend to others!

Machinery Online
New Zealand
27 days using the app
Logbase replied May 15, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

May 9, 2024

Annie was very helpful. I am very happy with the app now that I know how to use it thanks to Annies help. Would definitely recommend.

Mirror Warehouse
Australia
3 months using the app
Logbase replied May 10, 2024

“We're really grateful and appreciate you taking the time to share your rating with us."

July 19, 2024

App was easy to install. One of their support reps, Siva, was extremely helpful in assisting me to set up my shipping rates quickly for a promotion we were running. Also, the price for the app is very reasonable.

G3 Store Canada
Canada
About 2 hours using the app
Logbase replied July 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

September 2, 2024

Rahul, best guy ever!

PlasticFri
Sweden
1 day using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 30, 2024

Manish was very helpful

Authentic Texan
United States
About 3 hours using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

April 20, 2024

BARAT Wa so nice and fast support even on Saturday he help me set up the shipping rates. great app and an excellent support Recommended 5*

24kupi
Hong Kong SAR
Over 2 years using the app
Logbase replied April 22, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 22, 2024

Ship easy made it very easy for me to separate all my ship pick rates. They were very helpful when I had problems, I would recommend this app to anyone with complicated shipping rates.

The Coastal Fireplace Guys
Canada
2 months using the app
Logbase replied May 24, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 22, 2024

Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!

Ringing Cedars Books
United States
9 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.