Reviews (947)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage complex shipping rules and set custom rates for different products and regions, essential for stores with diverse inventories. It features AI-based packing algorithms and supports advanced shipping rules, enhancing shipping efficiency. The customer service team is praised for their patience and expertise, offering support through email, chat, and Zoom, which significantly boosts user satisfaction.

October 14, 2024

We evaluated ShipEasy with another popular app in the same category, and found it was easier to set up our complex delivery charges and zone structure in ShipEasy.

The support given by Barath was top-notch!

Furnnista
United Kingdom
8 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

January 14, 2025

Janani Help us to setup the shipping rates on our website.

SPIN
India
8 days using the app
Logbase replied January 17, 2025

Thank you so much for your fantastic 5-star review! We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 17, 2025

*****Vignesh was a great help in setup!
App is very organized - so far, so good.

No Mas! Productions, Inc
United States
3 days using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

February 1, 2025

Just added this to my third website. Vignesh once again made it easy-as-can-be to implement.

BlackTie.com
United States
13 minutes using the app
Logbase replied February 4, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

August 21, 2024

Pretty Helpful with the 10 different scenarios that needed to be solved, Mr. Durkesh had created solutions to the problems that we experienced. Will 100% recommend Shipeasy to others!

PERCUP
United States
19 days using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

October 23, 2024

Fantastic experience, would highly recommend. I booked a Zoom call and Jennifer set everything up and explained how the application worked, she even helped me with contacting Shopify to have certain things arranged which were required for the application.

EnviroRides
United Kingdom
About 23 hours using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

December 12, 2024

Rahul was extremely helpful in working through questions I had for my unique set up. I have had great customer service and quick response through Shipeasy and highly recommend!

Vantage Coffee Roasters - Wholesale
United States
15 days using the app
Logbase replied December 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

June 12, 2025

Sevice is excellent! Durkesh is the best! Thanks so much.

Light Monster
United Kingdom
About 3 hours using the app
October 1, 2024

App does what other apps cannot in terms of conditions IRO Shipping rates and multi carriers. Customer Services is top class - all emails responded to same day. Nithish assisted in full with the initial setup and service was excellent

The South African Spaza Shop
United Kingdom
1 day using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...

December 8, 2024

This seems like a really powerful app with some great features. I really appreciated being able to have a zoom call with an expert to help set things up. Vignesh was so helpful!

Bookishly
United Kingdom
14 days using the app
Logbase replied December 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our ...