Reviews (978)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.
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Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
This shipping app is amazing. Super easy to setup and the customer support is really on point. Barath helped me out to setup the app so it was pretty straight forward to setup the rest of shipping cost for us.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I've just installed the app, set it up and tested it. So far so good however a massive shout out goes out to Jenifer (and also partly Vignesh) who collectively spent pretty much three and half hours to set up my shipping calc and permissions, painstakingly going over my criteria and making it work for me in the best possible way.
That alone deserves 5 stars, so appreciated with the service and their availability to help fix issues, which is needed as there's a lot of variables to choose. Very impressed.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Barath helped me. I recently installed the app and attempted to configure it on my own. However, due to the complexity of our shipping rules, I decided to reach out to the support team. Vinduja from the support team promptly responded and organized a Zoom meeting within minutes. She dedicated almost an hour and a half to assist us in setting up the app according to our specific requirements.
This 5-star rating is a testament to Vinduja's exceptional support and dedication. She truly deserves commendation for her outstanding assistance!
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Just had a support request concerning some special requirements i had. I needed adittional shipping costs for products that were in presale. Due to the extra shipment of these products we needed some special scenarios.
Had a call with Siva, he was super helpful and solved everything according to our requirements.
Big thanks and absolutely recommandation for this app!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service
Wonderful support team! Jenifer is always able to help our company find the shipping solutions that we need. We appreciate this app and the support.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Jenifer was super helpful on our setup, all seems good so far!
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
I found it difficult to set up by myself. Luckily, I contacted the support team and Raj was extremely helpful.
Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.
Janani was amazing, and very helpful. we had quite specific queries and Janani, stepped s thru them 1 by 1.
Very pleasant experience with Shipeasy, thank you
Alex
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!
Jennifer has been an absolute rockstar this morning! These guys have some of the best back end support. Highly recommend this app.
Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!