Reviews (997)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

March 20, 2024

Rahul was extremely lovely to deal with and helped us work through some shipping problems we had. I would highly recommend this app.

Soffle
Australia
7 months using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

May 22, 2024

Really, REALLY impressed with this app, and the customer support! They offer free setup assistance via Zoom, and I was connected with Jenifer, who was SO helpful and helped me troubleshoot the app and get my store set up perfectly! Jenifer was very knowledgeable, kind, and patient, and it was such a relief to get the precise help I needed for my use case. Saved me HOURS of frustration and setup time. Honestly, blown away, and highly recommend Shipeasy!

Ringing Cedars Books
United States
9 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

Edited November 28, 2024

The Support provided via Zoom is very useful to explain how to setup the App. Janani was very patient, knowledgeable and helpful.

We fixed our issues very quickly. She was very helpful! Thank you :)

Instant Office Furniture
Australia
9 months using the app
Logbase replied February 28, 2024

Thank you so much for the wonderful review! It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you.

Edited April 19, 2024

Barath, Siva and Raj have shown immense patience helping me set the apps up for my website. Siva has been especially helpful throughout the process. In a world that often lacks quality customer service, these guys are the best!

John's Garden Company
United States
3 months using the app
Logbase replied January 31, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

February 13, 2024

This is really a nice solution for shipping rate, and Vinduja helped me a lot during the whole process :)

YT Bathroom
Australia
5 months using the app
Logbase replied February 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

amazzing job Vindu!!!

Coop’d Up
United States
12 days using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 26, 2024

Jenifer was awesome very helpful would recommend.

Straydog Strength
United States
3 days using the app
Logbase replied August 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 8, 2024

I had a setup call with Jenifer and she was wonderful! Helped me set up with everything, now I just need to allow Shopify API and it's good to go! Thank you Jenifer!

Oishii Planet
Italy
2 months using the app
Logbase replied February 13, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 18, 2024

Application works as promised. Support - each time has been responsive. This time Rahul helped implement a shipping requirement with no problem.

Banana Manor Rug Factory Outlet
United States
5 months using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 24, 2024

Best service ever! very quick responce.
The app is great! helped me achive my goals.
Thanks for: Rahul, Durkesh, Vindega

Sealy
Israel
About 1 month using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.