Reviews (978)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying complex shipping needs, such as managing multiple warehouses, combined shipping charges, and custom tiered rates. It offers advanced customization options beyond Shopify's basic settings, ideal for handling products from various vendors. The support team is praised for being responsive and providing extensive help through resources like YouTube tutorials and Zoom calls. The integration process is smooth, and issues are resolved quickly, enhancing operational efficiency.

April 4, 2024

very quick response and was able to resolve withing minutes. Very satisfied and happy with the results.

Paint Party Printing
United States
7 months using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

August 1, 2024

Barath assisted me

TheCloxet
South Africa
About 1 month using the app
Logbase replied August 7, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 13, 2024

Hi

You guys were awesome. I am still learning to use the ship easy but whatever I need you just make sure it's their in your extension.

Recommendation -: Please add the telephonic support. It's easy to reach out via call, specially when you are in the client meeting.

Thank you for your help.

Flexikitch
Australia
4 months using the app
March 29, 2024

I highly recommend Shipeasy to anyone as this is hands down the most versatile shipping app I have come across! The scenario setup determines the various rule sets available that can be tweaked to meet one's criteria. The History Detail provides a great snapshot of the transaction and matching scenarios. What is even more exceptional is the brilliant tech support behind the app. Vinduja is very patient throughout the Zoom session when explaining the intricacies of the rule sets. Her exceptional knowledge and competency are second to none!

Martian Bazaar
Canada
3 months using the app
Logbase replied March 30, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

June 3, 2024

Great app so far. Helps to simply shipping rates. Barath was of great help during the Zoom meeting!

Genius Game Mods
United States
9 days using the app
Logbase replied June 10, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 26, 2024

Bharat was really helpful. I was trying to solve a shipping issue and he quickly gave the solution. Really grateful.

Thank you very much.

Beauty Triangle International
United Kingdom
9 months using the app
Logbase replied March 28, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 1, 2024

Jeniffer helped me on the call. She is really helpful and trusted. She tried her best to set up my shop for me and she did the parts I didn't know how to. thank you Jennifer.

Summer Splashers
New Zealand
3 months using the app
Logbase replied January 16, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

March 29, 2024

Great!
Trouble shooting with the chat was a breeze.
Thank you!!

Rosewood Winery
Canada
Over 2 years using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

April 14, 2024

Jenifer & Rahul helped me fix the issue I was having with urban & rural NZ post codes, highly recommend the team. Very helpful and friendly.

flyingdragonnursery
New Zealand
About 2 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

January 8, 2024

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!

Glow Scents
United States
27 days using the app
Logbase replied January 16, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!