Reviews (997)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to customize shipping rates based on factors like product type, region, and dimensions, making it ideal for stores with diverse inventories. It features a user-friendly interface and advanced settings that improve upon Shopify's basic options. The support team is praised for being responsive and providing personalized assistance, enhancing the app's reliability and functionality in managing complex shipping needs.

March 29, 2024

Great!
Trouble shooting with the chat was a breeze.
Thank you!!

Rosewood Winery
Canada
Over 2 years using the app
Logbase replied April 5, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service

January 17, 2024

Jenifer was very helpful and helped point me in the right direction quickly and efficiently.

The Coral Shop
Australia
7 months using the app
Logbase replied January 23, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

Edited October 17, 2024

I had a really helpful set up call with Siva and Berath. Thank you!

Superette Store
United Kingdom
About 1 year using the app
Logbase replied February 8, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

April 14, 2024

Jenifer & Rahul helped me fix the issue I was having with urban & rural NZ post codes, highly recommend the team. Very helpful and friendly.

flyingdragonnursery
New Zealand
About 2 months using the app
Logbase replied April 16, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 25, 2024

Barath was great! Helped me get set up in no time at all!

Keto Brick LLC
United States
About 6 hours using the app
Logbase replied August 1, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 7, 2024

GREAT SUPPORT from VINDUJA!!! She helped me 2 hours from start to finish and made sure all the issues were resolved. Never had such great support before from any company!!! The app is so good. It has all the shipping features a company needs.

Loving Hut Kitchen
United States
6 days using the app
Logbase replied February 8, 2024

Thank you so much for the wonderful review. It means a lot to us. Please feel free to reach us if you have any queries, we will be glad to assist you!

September 2, 2024

Rahul, best guy ever!

PlasticFri
Sweden
1 day using the app
Logbase replied September 9, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

June 20, 2024

Jenifer was super helpful on our setup, all seems good so far!

Rayne Automotive
United Kingdom
3 days using the app
Logbase replied June 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

February 14, 2024

Barath did an amazing job helping me set up my app to enable automatic shipping estimates through UPS for multiple/different size packages. This app is a must if you have multiple products with different shipping rates/needs! Highly recommend Shipping Rates Shipeasy

Beson Fishing
United States
9 days using the app
Logbase replied February 18, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

March 15, 2024

The team is incredibly supportive, always available whenever I need them. I've found Jennifer to be particularly cooperative; she patiently explained every detail related to my queries.

Pet Print Pajama
United Arab Emirates
7 months using the app
Logbase replied March 19, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.